British High Commission Enrichment, Risk and Innovation Lead HEO Jobs in South Africa

British High Commission Enrichment, Risk and Innovation Lead HEO Jobs in South Africa

Main Purpose of Job:

The Enrichment Team has a key cross-cutting role providing verification support to the operational team, to central operations, and policy leads in developing new ways of working.

The role will include; statistical data analysis, with a high quality of accuracy; team and operational management; effective liaison with stakeholders and OGDs/external institutions; the gathering of evidence to support policy initiatives and rules changes.

Roles and Responsibilities:

The successful candidate will manage the full end to end process of visa casework verification across the Pretoria DMC. In addition to providing daily operational oversight of the Enrichment Team, you will:

Engage with stakeholders across the business, especially operational leads and Home Office International colleagues. UKVI has recently undergone significant changes to the way applications are handled.

The role requires a strong focus on risk analysis, the successful candidate will review decision makers work, providing feedback with a view to reducing harm.

This analysis skill will be used to identify and manage trends in harm, creating profiles and rolling these out to support quality decision making.

Production of Equality Impact Assessments to support the way in which UKVI globally allocates casework across its teams.

Upskilling other DMCs with knowledge of Africa risk and harm data to support movement of decision making and a consistent approach.

Engagement with a team of UK and Country Based staff encouraging a consultative approach to future innovation to introduce positive change to Enrichment processes.

Represent on Enrichment Team matters at Operational Review Meetings, defending decisions and taking note of constructive feedback when needed.

Use of technology to analyse and report on verification data and related information with a view to increase efficiencies.

Support on verification related project work, collating and reviewing evidence with a view to supporting colleagues to implement policy changes.

The role will provide cover and support to a small team

of C4 Entry Clearance Managers.

You will need to be adaptable to respond to emerging issues and tasking with a strong focus on working to tight deadlines whilst prioritising conflicting pressures.

The role will also cover some additional Entry Clearance Manager functionality, particularly during peak periods of visit visa demand, and additional training will be provided.

Essential Qualifications, Skills and Experience

Given the nature of the role previous experience of the UK's immigration legislation and operations is essential.

Good communication with excellent spoken and written English.

The ability to work quickly and reliably with little supervision to meet challenging targets.

Ability to work well under pressure.

Excellent team players - this is an all for one, and one for all environment.

Flexibility and a positive attitude to working in a forward thinking, modern and motivated department, which is working at the forefront of visa work. We are committed to improving standards and procedures - and we are looking for like-minded employees.

Desirable Qualifications, Skills and Experience

It is extremely important that the successful candidate is adaptable and shows a willingness to undertake a variety of tasks in a busy environment.

There may be the need to work flexible hours.

A positive attitude is essential as is the ability to work as part of a team.

How to Apply

For more information and job application details, see; British High Commission Enrichment, Risk and Innovation Lead HEO Jobs in South Africa

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