British Embassy Jobs in Ethiopia

British Embassy IT Support Officer Jobs in Ethiopia


Roles and responsibilities

  • First point of contact and day-to-day technical support to end users;
  • Responds to IT requests via multiple sources such as phone and e-mail;
  • Enters call data into the tracking system.
    Interacts with clients in a courteous and professional manner.
  • Provides user access service.
  • Diagnoses problems by evaluating multiple options.
  • Develops checklists and scripts for resolving routine problems.
  • Escalates problems when necessary.
  • Documents problem status and resolution in tracking log.
  • Alerts team members about recurring problems.
  • Communicates updates on issues in a timely manner to ensure client satisfaction and productivity.
  • Configures and installs desktop PCs, peripheral equipment, laptops and other mobile devices.
  • Follows established procedures for performing configuration changes, updates and upgrades.
  • Performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
  • Provides technical support to meetings that include video conferencing.
  • Monitors and communicates system status.
  • Diagnoses and resolves client workstation and mobile device hardware and software issues.

    Qualifications and experience

  • Diploma in IT related fields
  • A+, CCNA or similar
  • Minimum 3 years experience in a similar role
  • Fluent in spoken and written Amharic and English
  • Experience on helpdesk support environment.
  • Experience on working with Service providers.
  • Very good knowledge of configuring Cisco switches
  • Very good knowledge of web page designing.

    How to apply

    For more information and job application details, see;
    British Embassy IT Support Officer Jobs in Ethiopia






    British Embassy Political Officer Jobs in Ethiopia

    Roles and responsibilities

  • Monitor, analyse and help shape political developments in Somaliland. Develop and maintain an extensive, valuable network of contacts across Somaliland. Produce timely, concise written reports in English.
  • Raise awareness of UK policy and activities and support for them. Collaborate closely with communications experts across the region and in London. Develop and implement creative ways to communicate UK messages.
  • Ensure a high profile for the Chevening scholarship scheme. Forge productive relationships with regional colleagues and administer the scheme in a way that reinforces its prestige. Foster a strong alumni network.
  • Develop and arrange programmes for senior visitors and British Office colleagues. Organise events to help support political and economic development in Somaliland. Pay close attention to detail to ensure the professional execution of UK activity in Somaliland.

    Essential qualifications
    and experience


  • At least three years professional experience in a related role.
  • Excellent written and spoken English.

    How to apply

    For more information and job application details, see;
    British Embassy Political Officer Jobs in Ethiopia






    British Embassy Finance Manager Jobs in Ethiopia

    Responsibilities

  • Ensuring correct implementation of Foreign & Commonwealth Office (FCO) and other UK Government Departments financial policies within local conditions, while best meeting internal customers' needs in a fair and effective manner;
  • Ensuring successful day-to-day operation of the Accounts team within the Embassy’s Corporate Services and more widely within the Corporate Services operation including working with colleagues in Pretoria and Manila on several finance processes;
  • Gathering and providing information for budget forecasting and planning.
  • Oversee the approval of payment batches for the weekly payment of invoices to meet monthly KPIs
  • Oversee preparation of tax reports for the Ethiopian Revenue and Customs Authority
  • Responsibility for Financial and Prism (FCO financial accounting system) compliance in line with Government best practice, FCO Finance and Prism Performance Measures
  • Ensure relevant FCO Finance and Prism Compliance Indicators are met and the indicators remain green.
  • Assist with the implementation of changes to cross-government financial policies and procedures to continually improve the efficiency of the financial/accounting operation
  • Ensure essential Prism procurement housekeeping is carried out and accruals are effectively managed within the procurement process.
  • Coordination of periodic fixed asset verification exercises
  • Work closely with the Deputy Head of Corporate Services - Admin on annual budgets and forecasts, monthly budget amendments and forecasting;
  • Preparation of all the annual cash and bank funding profile in different currencies and monitor bank balances to ensure adequate funding
  • Support on annual pay reviews and financial analysis of pay proposals
  • Assist in the preparation and compilation of the Medium Term Financial Plan, including all services, staff pay and rents

    Essential qualifications and experience

  • Bachelors degree in Accounting or Finance;
  • Minimum 4 Years Finance or Accounting experience;
  • Experience of staff management (the job holder will manage three staff members);
  • Good communication skills, attention to detail and initiative;
  • A flexible approach and good team working skills:
  • Excellent IT skills (advanced knowledge of Microsoft Excel, Word and Outlook is essential);

    How to apply

    For more information and job application details, see;
    British Embassy Finance Manager Jobs in Ethiopia


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