British American Tobacco Nigeria Supply Planning Manager - Jobs in Nigeria

British American Tobacco Nigeria Supply Planning Manager - Jobs in Nigeria

British American Tobacco is all about freedom of choice - whether it’s our people or our products. Combined with our entrepreneurial spirit, it’s what’s driven our phenomenal success. We started trading tobacco over a hundred years ago. Today, we’re a multibillion dollar company with more than 200 brands in our portfolio. With robust positions in each of our regional markets, our future looks equally bright too.

We are recruiting to fill the position below:

Job Title: Supply Planning Manager

Location: Ibadan, Oyo
Reports To: Strategic Account Manager
Function: AMSSA Supply Chain
Seniority Level: Management

Role Positioning and Objectives

The Customer Service Executive (CSE) is a Supply Chain professional who constantly anticipates, understands and actions customer short term (typically current, + 3 month cycle) product delivery requirements to ensure customer satisfaction.

The CSE is responsible for managing the customer relationship on an operational basis, understanding customer requirements and marketing strategies.

The CSE is responsible for the demand validation (customer S&OP figures) and the delivery of products (finished goods and semi finished goods) to customers based on optimum cost and timing.

The CSE works with relevant Service Centre functions to ensure products are delivered on time and in full for EM’s serviced under Make to Order (MTO), Make to Order with Collaboration (MTC), Make to Stock (MTS) or Vendor Managed Inventory (VMI) models

The CSE follows up to ensure customer complaints are answered on time and to the satisfaction of the customer.

What You Will Be Accountable For

For EM’s with service model; order management and spot order identification to ensure accurate input into the planning process, work with the Plan function to find the optimum supply solution for the spot orders

For MTS service model; manages net requirements calculation using APO SNP, ensuring BAT entities are supplied according to their SHP.

Key Supply Chain contact for commercial on NPI execution, works with all the relevant parties to provide input into Stage 3 (business case) and to enable supply readiness of new products.

Works with End Market and Planning to ensure that the demand is placed against the right SKU, minimising waste of materials and maximising product availability when introducing promotional SKUs (phasing in and out)

Validate the demand forecast on monthly basis against previous month’s figures, challenge the EM’s in case of deviations. Understand the reasons behind the deviation to ensure accurate input into WAA S&OP process

Ensure that stock policy levels are maintained within the agreed limits for EM’s

Continuously identify areas for improving service to EM customers and drive the implementation of these initiatives to deliver competitive advantage

Ensure customer

service and supply chain performance in line with SLA, proactively initiating dialogue with the customer regarding key issues and driving solutions with the relevant WAA function to ensure targets are achieved

Highlight any shortfall on delivering customer requirements on time in full, analyse the impact and own the issue management process to ensure appropriate resolution and /or escalation. This includes NPI and promotional SKUs

Ensure transparency of supply and deployment plans to the relevant EM customers through delivery of ‘on time’ and accurate visibility of order status reports on weekly basis

Monitor customer complaints and drive resolution

Support operational onboarding of new customers and SLA implementations

Translate customer requirements in a way that can be effectively met and not constrained by the current ways of working/set-up

Identify innovative service offerings and other proposals for feed into the ASAM, e.g. giving customers greater visibility of their orders within the Supply Chain, & giving service teams improved visibility & ownership across the customer base, improved customer issue logging & resolution

Drive short term improvements with the customers on operational processes

Identify continuous improvement opportunities between the EM & WAA, to deliver quality enhancement and cost reductions.

Essential Experience, Skills and Knowledge

2 - 4 years’ experience in Supply Chain Management within an international environment

Excellent customer engagement skills

Good understanding of Supply Chain activities

Good analytical and planning skills

Flexible, able to cope well with ambiguity

Good interpersonal and communication skills

Team player

Good cultural awareness

Proficiency in using ERP-systems (e.g. SAP, SCC, APO DP) is essential.

Salary Range

Competitive salary package + excellent benefits + market leading bonus.

Application Closing Date

18th Sep 2022.

Method of Application

For more information and job application details, see;
British American Tobacco Nigeria Supply Planning Manager - Jobs in Nigeria

Find Latest Daily Jobs in Nigeria Today - Recruitment in Nigeria Job - Nigerian Jobs - in Nigeria - Job Vacancies in Nigeria

Search our career portal & find the latest Nigerian job positions, career opportunities & jobs in Nigeria.

Jobs in Nigeria - banking jobs in Nigeria, IT jobs in Nigeria, accounting jobs in Nigeria, NGO jobsin Nigeria, business administration in Nigeria, ICT jobs in Nigeria, UN jobs in Nigeria, procurement jobs in Nigeria, education jobs in Nigeria, hospital jobs in Nigeria, human resources jobs in Nigeria, engineering jobs in Nigeria, teaching jobs in Nigeria, and other careers in Nigeria.

Oil and Gas job vacancies in Nigeria, MTN jobs in Nigeria, job vacancies in Nigeria for fresh graduates.

Federal government jobs in Nigeria, job vacancies in Nigeria Federal Civil Service.

Find your dream job from 1000s of vacancies in Nigeria posted and updated daily - click here!