Brites Management Customer Service Executive Jobs in Kenya

Brites Management Customer Service Executive Jobs in Kenya

Summary

Our client is an online market place targeting sellers and buyers to interact on the platform.

They are based in Kitengela town and looking to hire a team of 30 young and energetic customer service executives.

Responsibilities

  • To provide excellent customer service in sales and after-sales situations
  • To respond to general customer inquiries and complaints in a timely manner and to resolve issues to satisfaction of customer based on company policy
  • Be involved in telesales and online marketing
    Follow up on customers
  • To project a professional company image
  • Accurately respond to questions and assist customers with product features
  • Assist customers with their payments needs and accepting payments
  • Maintaining a professional appearance, behavior, and conduct
  • Effectively work with peers in a team focused environment
  • Perform other duties as required

    Qualifications
  • Form four and above
  • Excellent communication skills
  • Time management skills
  • Telephone skills
  • Ability to close a sale on phone/online
  • Must have a smart phone or a laptop
  • The team will be trained

    How to Apply
  • Qualified candidates to forward CVs to recruitment@britesmanagement.comby 1st April 2019
  • Only the shortlisted candidates will be contacted.

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