Britam Manager - Claims Jobs in Kenya

Britam Manager - Claims Jobs in Kenya

Job Purpose:

To enhance customer/client satisfaction by reducing turnaround time in processing of both General and Medical claims and ensuring effective and efficient modes in claims processing.

Nature and Scope:

The position reports to the Chief Executive Officer (CEO).

Key Responsibilities:

Driving and participating in regular executive management meetings for performance monitoring, in the development and implementation of company strategy.

Providing the business with relevant claim statistics, including trends and risks, to the board and executive management for strategic business decision.

Responsible for the development of internal and external operational and oversight policies /procedures within the claims team.

Leading strategic and risk improvement initiatives and drive continuous improvement in the claims functions.

Developing and Maintaining pre-authorization, Claims processes / procedures and case management processes.

Oversees the day to day operations including assigning work, staffing, quality assurance and trainings. Performs any other duties assigned by the CEO.

Ensuring adherence to all claims processing legislative and regulatory requirements.

Reviewing and leading changes to system designs, methods, procedures, policies and

workflows affecting the claims processing department.

Knowledge, Qualifications and Experience:

Degree in Business or Insurance related field.

Professional qualification in Insurance papers (ACII or AKI) will be an added advantage.

Good Analytical and report writing skills.

3 years’ experience in the Insurance Industry on a managerial role.

Other Desirable Attributes:

Strong personality with interpersonal sensitivity.

Good written and verbal communication skills.

Proactive.

Team player.

Strong negotiating skills.

Assertive and confident.

Self-starter.

Creative & open-minded.

High level of numeracy and strong analytical skills.

How to Apply

For more information and job application details, see; Britam Manager - Claims Jobs in Kenya

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