Bridge Talent Management Telesales Executive-Intern Jobs in Kenya

Bridge Talent Management Telesales Executive-Intern Jobs in Kenya

Job Purpose:

Seeking a Telesales Executive Intern to generate orders, manage the entire customer order and invoicing process, reconcile accounts, source customers via social media, handle walk-ins, ensure customer satisfaction, and develop a customer engagement database.

Key Responsibilities:

Ability to call both existing and prospective customers to generate orders.

Manage customer order fulfillment process– from order taking, order capturing, PO generation, managing in-transit tracking and delivery.

Manage the invoicing process – ensure customers receive their invoices for all transactions.

Manage customer account reconciliation and statement of transactions monthly.

Source for customers via social media platforms.

Sell to walk-in customers in the office.

Responsible for feedback system by ensuring customers are happy and consistently willing to do business with us.

Develop and manage customer database – birthday, wedding anniversary etc, to improve customer engagement and loyalty.

Requirements

Confident and friendly.

Excellent verbal communication skills to communicate with direct customers effectively, vendors/distributors on the telephone.

Ability to work in a fast-paced, goal-driven environment.

Previous or present experience in the Spirits, Wine/bottling industry will be an added advantage.

Good understanding of the market/consumers in Kenya

Call Centre experience is an added advantage.

It should be based in Nairobi.

How to Apply

For more information and job application details, see; Bridge Talent Management Telesales Executive-Intern Jobs in Kenya

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