Bridge Talent Management Quality Assurance Officer Jobs in Kenya

Bridge Talent Management Quality Assurance Officer Jobs in Kenya



About the Job
  • We are looking for a Quality Assurance Agent to join our team and oversee the quality of collection on mobile lending products.

    Responsibilities
  • On-ground checking and monitoring if the collectors are sticking to the process.
  • On-ground checking any misbehavior on the collectors.
  • Document quality assurance activities and create audit reports.
  • Make recommendations for improvement.
  • Create training materials and operating manuals.

    Requirements
  • Proven work experience as a Collection Quality Assurance Agent or similar role
  • Working knowledge of tools, methods and concepts of quality assurance
  • Solid knowledge of the mobile loans collection process and KPI
  • Good communication skills, both verbal and written

    How to Apply

    For more information and job application details, see; Bridge Talent Management Quality Assurance Officer Jobs in Kenya

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