Bridge Talent Management Hotel Supervisor - Isiolo Jobs in Kenya

Bridge Talent Management Hotel Supervisor - Isiolo Jobs in Kenya

Job Purpose:

Our client is a lending hotel based in Kenya. They seek to hire a highly motivatedHotel supervisor who will be responsible for daily operations and enhancing business growth. The successful incumbent will ensure profitable operations in the company and customer experience.

Scope of Responsibility

Your overall terms of reference shall be as follows:

Ensuring that the hotel is well-maintained by scheduling repairs and maintenance as needed

Coordinating with other departments such as human resources or marketing to streamline operations

Reviewing guest complaints, concerns, or issues in order to make decisions about how to best respond to them

Managing the daily operations of the hotel including hiring, training, scheduling, and supervising staff members

Ensuring that guests are satisfied with their experience at the hotel through regular contact with customers

Overseeing the financial operations of the hotel such as revenue management and labor costs

Assigning rooms to guests based on availability or preferences as indicated in reservations

Supervising the activities of employees on the front desk to ensure that they are greeting guests in a friendly manner and answering any questions they may have regarding hotel policies or services

provided

Ensuring that all guests are safe and secure while staying at the hotel

Requirements

Basic understanding of group billing concepts arrival/departure flow to include preparation/room blocking

Thorough knowledge of general maintenance procedures

Must be available to work weekends and some evenings

Innovative and solution driven

To fully understand the menu descriptions as dictated by the Food and Beverage Manager and Executive Chef, and to encourage up selling by ensuring that all relevant information is given to staff prior to the commencement of service

Must have at least one (1) year supervisory experience

Diploma or degree preferably in hotel management or related field

How to Apply

For more information and job application details, see; Bridge Talent Management Hotel Supervisor - Isiolo Jobs in Kenya

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