Bolt Nigeria Customer Support Specialist Jobs

Bolt Nigeria Customer Support Specialist Jobs


Responsibilities

  • Represent Bolt in any English spoken market

  • Support all Bolt's users and help them get the most out of our apps

  • Create loyal fans by showing them we really care

  • Contribute and share ideas to decrease the workload and improve the quality & speed of Bolt's customer support

  • Be a key player in building a support team in a challenging growth environment.

    Requirements

  • Understand what does outstanding customer support look like and be ready to go the extra mile

  • Be ready to work in shifts

  • Be always ready to put customers first, be passionate about helping others

  • Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Bolt

  • Be a hustler, not stopping after 20 obstacles a day

  • Have excellent spoken and written English skills, any other language is a plus

  • Be passionate about new technologies and ridesharing.

    Benefits

  • Motivating compensation.

  • No corporate BS - we’re moving too fast for that.

  • Amazing personal growth experience at one of the fastest-growing startups in Europe & Africa.

  • Working with a motivated and talented international team, plus
    regular team events.

  • Working in one of the coolest offices in Lagos.

  • Impactful work - you’ll have a rare opportunity to build a product literally used by millions of people across the world.

    How to Apply

  • For more information and job application details, see; Bolt Nigeria Customer Support Specialist Jobs


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