Bolt Customer Support Specialist - Hausa & English Jobs in Nigeria

Description

We are looking for a talented Customer Support Specialist, who will make it easy and effortless for users of all Bolt products, regardless of their country of location.

Let’s build the future of moving around cities together!

What you'll be doing

Represent Bolt in any Hausa and English spoken markets

Support all Bolt's users across all channels, including real time contacts, and help them get the most out of our apps

Create loyal fans by showing them we really care

Contribute and share ideas to decrease the workload and improve the quality & speed of Bolt's customer support

Be a key player in building a support team in a challenging growth environment.

Requirements

Understand what does outstanding customer support look like and be ready to go the extra mile

Be always ready to put customers first, be passionate about helping others

Be ready to work full-time in shifts, including weekends

Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Bolt

Be a hustler, not stopping after 20 obstacles a day

Have excellent spoken and written Hausa & English skills

Be passionate about new technologies, ride-sharing and food.

Benefits

Motivating compensation

No corporate BS - we’re moving too fast

for that

Modern office in the city centre - it's easy to get here from any part of the city

Amazing personal growth experience at one of the fastest-growing startups in Europe

Working with a motivated and talented international team

Impactful work - you’ll have a rare opportunity to build a product literally used by millions of people across the world.

How to Apply

For more information and job application details, see; Bolt Customer Support Specialist - Hausa & English Jobs in Nigeria

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