Bolloré Transport & Logistics Export manager Jobs in Uganda
Bolloré Transport & Logistics Export manager Jobs in Uganda
About usBolloré Transport & Logistics (U) Ltd was first established in Uganda in 1968 as a long-haul transporter and customs agent. 51 years later, the company has grown to become a specialist in integrated logistics solutions offering end-to-end logistics solutions that meet the supply chain requirements of clients from a wide range of industries in the region. On the whole, Bolloré Logistics is a global leader in international transport & logistics.
Constantly adapting to its customers’ changing needs, the company has enriched its expertise to become a tierone supply chain partner and one of the top 10 transport and logistics companies in the world with the largest integrated logistics network in Africa.
Reporting to the Director Logistics Solutions, the Exports Manager will be responsible for managing all Seafreight export clearing and forwarding activities.
Key Tasks & Responsibilities
Manage the Team
Inform N-1 of the entity strategy/ evolutions and communicate on required alignments
Set goals in terms of quality of service & costs control
Assess the performance of the team
Develop & maintain the competencies for the team
Ensure a smooth transfer of files/issues within the team
Setup an induction program for newcomers in collaboration with the Human Resource office
Apply a leave management policy for the team
Organize recruitments (after validation by the Director Logistics Solutions) in collaboration with HR department and participate in the interview/selection of potential staff
Build & Adapt Process & Organizations
Build and review regularly the Clearing & Forwarding organisation including the COM units set up (staff, skills). COM units must be balanced in terms of skills and seniority
Define SOPs in collaboration with QHSE department
Organize the quality review within operations with the support of Quality, Health, Safety and Environment department & implement validated recommendations
Manage Client
Split the client’s portfolio between the different COM units
Review regularly the client portfolio of all departments regarding quality of service delivered, profitability and available means
Ensure that the appropriate quality of service is delivered to clients (according to quotation conditions)
Ensure that no potential business with current clients is lost
Manage Client Relationships
Define the general tariff grid & submit it to the Director Logistics Solutions for validation
Validate/ Support Sales department actions for specific quotations (technical validation & tariff)
Support Sales department during
presentations before clients
Validation of cash clients in the business software
Monitor Quality of Service and Profitability for the Department
Responsible for the achievement of budget goals, split by departments in terms of gross margin, costs, disbursements, DSO and Quality of Service
Review and analyse disbursements + involvement in disbursement control committee (request arbitrations or decision validation concerning files in anomaly) in collaboration with Disbursement Control Manager
Update & review of invoicing lines (once a year minimum)
Manage Operational Relationship With Subcontractors
In charge of operational relationship with selected subcontractors (excluding tariffs negotiation) including internal ones
Organize and follow the quality of service delivered by the subcontractors & provide corresponding feedback to the Director Logistics Solutions
Ensure the balance in terms of workload between the different subcontractors
Alert
Implement specific organization/ control on major potential risks (temporary import, direct delivery, exemption process…) and perform a monthly follow-up at least, in collaboration with Customs Risks Manager
Alert management in case of significant operational issue (huge impact on quality of service, on invoicing, on sensitive clients…)
Inform management of any relevant information regarding our business activity or environment
Minimum Qualifications and Experience
Minimum – Good Degree in Business Administration, Supply Chain Management or its equivalent
At least 5 years’ experience in clearing and forwarding
At least 5 years’ experience as a manager
Local knowledge of the East African Region
Good knowledge of Microsoft office
Good use of email
Excellent communicator
Personal Qualities
Natural leader
Decision maker
Team player
Resilient
Organised
Open minded
Strong admin and follow up skills
Ability to drive a team to a common goal
How to Apply
Interested candidates should send their applications to tamale@bollore.com. Only shortlisted candidates will be contacted.
Bollore Transport & Logistics Uganda Ltd is an equal opportunity employer. Women are encouraged to apply
The position carries an attractive salary package and benefits commensurate to the candidate’s skill level and experience
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