Bollard Consulting Housekeeping Supervisor Jobs in Kenya

Bollard Consulting Housekeeping Supervisor Jobs in Kenya; Our client, in the hospitality sector seeks to recruit a Housekeeping Supervisor who will be responsible for ensuring the highest standards of cleanliness and guest satisfaction while leading and motivating a team of housekeeping staff.




Key Responsibilities

· Oversee daily housekeeping operations, ensuring rooms and public areas meet our high cleanliness standards

· Train, coach, and mentor housekeeping staff to deliver exceptional service

· Create and manage staff schedules to ensure optimal coverage and efficiency

· Conduct regular inspections of guest rooms and public areas to maintain quality standards

· Collaborate with other departments to address guest concerns and improve overall guest experience

· Manage inventory of cleaning supplies and equipment, placing orders as needed

· Implement and enforce safety protocols and procedures

· Address and resolve guest complaints promptly and professionally

· Participate in continuous improvement initiatives to enhance housekeeping processes

· Prepare and maintain accurate reports on housekeeping operations and staff performance



Qualifications

· Degree or Diploma in Hotel/ Housekeeping Management or a related field

· 3-5 years experience as a Housekeeping Supervisor in a hotel or similar environment

· Strong leadership and team management skills

· Excellent organizational and time management abilities

· Detail-oriented with a keen eye for cleanliness and presentation

· Outstanding communication and interpersonal skills

· Proficiency in using hotel management software and Microsoft Office suite

· Ability to adapt to shifting priorities and work efficiently in a fast-paced environment

· Knowledge of knowledge of Housekeeping work procedures and safety protocols

· Strong problem-solving skills and ability to make quick decisions

· Customer-focused mindset with a commitment to delivering exceptional guest experiences


How to Apply

For more information and job application details, see; Bollard Consulting Housekeeping Supervisor Jobs in Kenya

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