Bollard Consulting Food and Beverage Manager Jobs in Kenya

Bollard Consulting Food and Beverage Manager Jobs in Kenya; Our client, in the Hospitality sector seeks to recruit a Food and Beverage Manager who will be in charge of overseeing all F&B operations.The primary objective will be to maximize sales and revenue by consistently meeting and exceeding customer expectations, fostering employee engagement, and maintaining a strong focus on quality and efficiency. By implementing innovative strategies and maintaining high standards, the Job holder will play a pivotal role in driving the success of the F&B department and enhancing overall guest satisfaction.



Responsibilities

‍

Manage All F&B Operations

Oversee day-to-day operations within budgeted guidelines and to the highest standards.

Ensure that all F&B operations run smoothly and efficiently.

Review and Set-Up Procedures

Regularly review procedures and policies to identify areas for improvement.

Implement changes as necessary to enhance efficiency and service quality.

Manage Computer Systems

Understand and manage computer software programs (MS Office, restaurant management software, POS).

Ensure all systems are utilized effectively to improve operations.


Customer Service Excellence

Preserve excellent levels of internal and external customer service.

Proactively respond to customer needs and concerns to ensure satisfaction.

Menu Design and Goods Purchasing

Design exceptional menus that meet customer preferences and trends.

Purchase goods and continuously seek improvements in menu offerings.


Lead F&B Team

Attract, recruit, train, and appraise talented personnel.

Establish a motivated and cohesive team environment with a focus

on teamwork and ownership.

Set Targets and KPIs

Establish targets, KPIs, schedules, policies, and procedures.

Monitor performance and adjust strategies to meet and exceed targets.


Compliance

Ensure compliance with all health and safety regulations.

Maintain a safe and hygienic working environment.


Reporting

Report on management regarding sales results and productivity.

Provide insights and recommendations for improvements.


Requirements

· Bachelor’s degree/Diploma in Hospitality Management, Food & Beverage, or a related field.

· Minimum of 3 years' experience in the hospitality industry with a focus on F&B

· In-depth understanding of food and beverage trends and best practices

· Excellent leadership and organisational skills

· Customer-focused and service oriented

· Knowledge of health, safety, and food service regulations.

· Working knowledge of a variety of computer programmes (MS Office, restaurant management software, POS) may be preferred.



How to Apply

For more information and job application details, see; Bollard Consulting Food and Beverage Manager Jobs in Kenya

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