Billbrain Institute of Technology Communications / Front Desk Officer Jobs in Uganda

Billbrain Institute of Technology Communications / Front Desk Officer Jobs in Uganda

The Role of the Communication / Front Desk Officer;

The objective of this role is to coordinate both internal and external communication,
outreach, promotion and creation of awareness about the Institute to target audiences and
stakeholders.

Responsibilities of the Communication / Front Desk Officer

Collaborate with management to develop and implement an effective communication
strategy based on the Institute target audience.

Receive, register, and classify communications, and any documents that are received for
further transmission to the respective offices.

Receive all incoming guests at the front desk, or phone calls and convey communications
to the respective offices,

Routinely review pending correspondences, and work with the concerned offices to
provide feedback;

Sort outgoing correspondence in accordance with instructions or established means of
dispatch and check dates and signatures;

Receive student applications and coordinate their follow up towards successful admission
of students into the study programmes

Coordinate student, and staff correspondences and communications to and from the
Institute in consultation with management, and academics department offices

Manage and routinely update the Institute social media pages guided by an established
schedule /content strategy, and respond to any information requests and messages there.

Coordinate meetings, rapporteur formal institute meetings, and support the administration
on secretarial tasks

Originate, edit, and distribute content, including publications, press releases, website
content, annual reports, speeches, and other marketing material that communicates the
organization's activities, products and/or services.

Respond to media inquiries, and coordinate interviews for the organization.

Establish and maintain contacts, and effective relationships with the media and maintain
a media contacts database.

Seek opportunities to enhance the reputation and brand of the Institute, and coordinate
publicity events as may be planned from time to

time.

Maintain records of media coverage and collate analytics and metrics.

Design and publish relevant information materials towards awareness campaigns, in print,
electronic, and social media

Assist in the planning and budgeting for the communications office

Support the development and review of communication policies and procedure manuals

Perform any other duties as may be assigned from time to time.

Key technical skills and knowledge:

Good written and verbal Communication Skills

Good data entry skills.

Proficiency in MS Office Applications.

Ability to multitask

Ability to work independently and as part of a team

Good planning and organizational skills

Good attention to detail

Reporting Skills

Fluent in English

Excellent analytical, and problem-solving skills

Willing to contribute positively as part of a growing Institution and team

Keen attention to detail

Proactivity and a desire to create a positive impact in this role

Good time management skills

Qualifications / Requirements

An Honours Bachelor’s in Journalism and Mass Communication, Office and Information Management, or Information Science from a recognized university.

Prior experience in records management, and /or a postgraduate qualification in Communication, Information Science and any other professional qualification in a related field an added advantage.

How to Apply

For more information and job application details, see; Billbrain Institute of Technology Communications / Front Desk Officer Jobs in Uganda

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