Betin IT Technician Jobs in Nairobi, Kenya

Betin IT Technician Jobs in Nairobi, Kenya

Betin
Position:
  • IT Technician
    Reporting to:
  • ICT Manager
    Location:
  • Nairobi but he/she will be required to travel upcountry
    Contract duration:
  • months (renewable based on performance)
    Probation period:
  • 3 month

    Responsibilities:
  • Install, configure, update and maintain computer hardware operating systems and applications.
  • Monitor and maintain computer systems, self-service machines and networks, both in the office and Betin shops.
  • Talk staff/shop agents through a series of actions, either face to face or over the telephone or by remote assistance to help set up systems or resolve issues.
  • Troubleshoot system and network problems and diagnose and solve hardware/software faults.
  • Provide support, including update when needed and follow procedural documentation.
  • Set up new user’s accounts and profiles and deal with password issues.
  • Making sure that only allowed software is installed.
  • Add value to tickets before escalating to higher technical departments/ Third Parties.
    Work continuously on a task until completion (or referral to Third Parties, if appropriate).
    Manage and keep record of all IT company assets.
  • Provide support via remote assistance tools to direct Betin shops and frenchises.
  • Monitor the Company’s IT Infrastructure and proactively escalate to other IT Teams and/or Third Parties.
  • This is a varying shift position. You will be expected to work shifts occurring at varying times of the day, varying days of the week according to the local labour law provisions.
  • Perform any other duty that may be assigned
    from time to time.

    Desired Skills and Experience:
  • A minimum 3 years’ experience in an IT support environment.
  • A valid driving license and “clean” driving record.
  • Experience in troubleshooting Internet Connectivity (WAN and VPN)
  • Ability to communicate with IT users & all levels of business
  • Experience with an online gaming company is a plus, but not essential
  • Applied learning
  • Aligning Performance for Success
  • Working in a successful team
  • Planning and Organizing

    Technical / Professional Knowledge and Skills
  • Develop technical requirements
  • Maintain equipment/software inventory
  • Apply problem solving techniques
  • Administration of Microsoft Active
  • Directory, Account users and e-mailboxes
  • Knowledge of Windows and Linux Desktop OS
  • Knowledge of Microsoft Office Suite
  • Knowledge of networking concepts
  • Strong analytical troubleshooting skills for IT
  • Good awareness of IT data security standards
  • PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS, Android)
    Client PC connectivity – ethernet, TCP/IP and VPN

    How to Apply
  • Interested candidates to apply to jobs@betin.co.ke quoting the position as the subject by Monday 25th February 2019.

    Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

    Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

    Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

    • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Jobs Kenya.

    Scholarship 2024/25

    Current Scholarships 2024/2025 - Fully Funded

    Full Undergraduate Scholarships 2024 - 2025

    Fully Funded Masters Scholarships 2024 - 25

    PhD Scholarships for International Students - Fully Funded!


    Funding Opportunities for Journalists 2024/2025


    Funding for NGOs 2024/2025


    Funding for Artists 2024/2025


    Funding for Entrepreneurs 2024/2025

  • ✅Over 4500 Current Fully Funded Scholarships for International Students 2024
  • ✅ Undergraduate Scholarships 2024
  • ✅ Masters Scholarships 2024
  • ✅ PhD Scholarships 2024 Click Here!
    _
  • Jobs in Kenya
  • Jobs in Uganda
  • Jobs in Ethiopia
  • Jobs in Nigeria
  • Jobs in South Sudan
  • Jobs in South Africa
  • Jobs in Rwanda
  • Jobs in Zambia
  • Jobs in Malawi
  • Jobs in Ghana
  • Jobs in Tanzania

    ***