Bank of Africa Senior Recoveries Officer: NPA Collection & Litigation Jobs in Kenya






Responsibility Summary:

  • Management of the collection and litigation allocated portfolio.

  • Customer satisfaction; ensure timely resolution of client complaints and proposals adhering to agreed turnaround times.

  • Adherence to documented recovery processes and procedures; maintaining and updating physical and digital files regularly.

    Academic & Professional Qualifications:

  • Bachelor's degree in Business, or related field.

  • 4 years of banking experience especially in credit, PQM, Recoveries.

  • Good understanding in credit policies and guidelines, Banking Act, IFRS and other relevant statutes in banking.

    Skills/Experience Required:

  • Ability to effectively negotiate and persuade customers to resolve outstanding debts.

  • Ability to work in diverse environments and changing business dynamics.

  • Effective communication and presentation skills both verbal and written.

  • High integrity, professionalism, results driven and proactive approach.

  • Ability to analyze information and draw conclusions for effective decision making.

    How to Apply

    Kindly send your CV to recruitment@boakenya.com

    For more information and job application details, see;

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