Bank Of Africa Relationship Manager – Trade Finance Jobs in Uganda

Bank Of Africa Relationship Manager – Trade Finance Jobs in Uganda

Key responsibilities

• Analyze the geographical and environmental factors affecting the Branch to be able to understand its commercial potential and competition

• Periodically analyze the customer base of the branch and portfolio

• Monitor and action daily referrals/leads within set timelines

• Ensure weekly sales plans are in place

• Manage the loan portfolio by active participation in watch list meetings, monitor/manage pre-Non Performing Loans (NPLs) and fully recover bank funds

• Support in the timely and efficient preparation of business documentation to facilitate faster turn-around-time and closure of customer requests; such may include but is not limited to-preparing bid bonds, performance guarantees and invoice discounting.

• Optimize cross-selling opportunities and provide comprehensive financial advice to clients on all services they seek to revel in with the Bank and facilitate them to access such solutions.

• Support in the preparation of the arrears and excesses reports to be used by the RAC committee in assessing the performance of the portfolio at risk.

• Maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.

• Identify, grow and sustain customer relationships that can provide superior returns and contribute towards the growth of the Bank as per set targets.

• Receive and verify customer documents for account opening, loans, account amendments and any other customer instruction as per the Bank’s set guidelines

• Prepare and maintain well-documented reports on accounts opened, KYC, call visits to clients to be used in relevant management decisions.

• Collect, process and follow up on customer complaints and provide feedback to customers.

• Assist in enhancing staff accomplishments and competence by planning the delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes and coaching team members.

Carry out any other duties that may be assigned to you from time to time

Knowledge and experience

• A university degree in Finance, Marketing, Banking or any related field from a recognised university;

• 3 years’ experience in banking/Sales

For more information and job application details see;
Bank Of Africa Relationship Manager – Trade Finance Jobs in Uganda

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