AVI Store Admin Manager - Rustenburg Mall Jobs in South Africa

AVI Store Admin Manager - Rustenburg Mall Jobs in South Africa

Main Purpose:

To ensure the highest standards of customer service is delivered and sales turnover targets met through effective people management and enforcement of retail disciplines at store level. The successful individual will be responsible for the store administration function and will be an assistant to the Store Manager.

Line Manager: Store Manager

Job Specification:

Key Performance Areas:

Ensure adherence to policies and procedures as per the admin policy

Completion of daily, weekly and monthly admin checks, as per the admin check guideline and checklists

Perform daily tasks eg. declarations, prepare cash for banking and collection

Calls logged to rectify issues (stock, maintenance, cash etc)

Transfer of information contained in instruction letters (RIL, MIL, PCI, SMIL and Memo) and ensure adherence to instructions and adherence to deadlines

Cash control

Adequate POS training and support is given to staff

Cash control and banking processes are followed daily

Cash variances are investigated, followed up on and cleared

Manual transactions are captured timeously once the store is back on line

Stock Control

Adequate stock management training and support is given to staff

Stock management processes are followed daily

Stock variances are investigated, followed up on and cleared

Weekly and Quarterly stock counts and takes are prepared for and conducted accurately

Shoe pairing exercise is completed weekly

Write offs are controlled adequately

Care taking of the Store in absence of

the Store Manager

Store is opened and trades as per requirement

Customer relations are maintained

Adequate staffing and planning is in place

Instructions and to-do lists are followed

Disciplinary action takes place, where necessary

HR relations are maintained

Customer Service

Development a service ethic culture within the store environment

Internal and external customer relationship building

In store coaching and on-going training of skills

Role model customer centricity and service excellence

Minimum Requirements:

Experience:

Minimum 4 years’ retail experience

1 year administration management experience

Qualifications:

Complete Matric/Grade 12

Tertiary Retail Qualification will be to your advantage

Additional Requirements:

Excellent numeracy skills

Retail administration disciplines

Stock and cash management

In-depth knowledge of policies and procedures

Competencies:

Meeting Deadlines

Minimizing Risk

Interpreting Data

Planning & Organizing

Thinking Analytically

Attention to Detail

Keeping Commitments

Articulating Information

How to Apply

For more information and job application details, see; AVI Store Admin Manager - Rustenburg Mall Jobs in South Africa

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