Avenue Thika Hospital Receptionist Jobs in Kenya

Avenue Thika Hospital Receptionist Jobs in Kenya

Job Objective/Purpose

Manage the reception professionally at all times and that all visitors, patients and clients are accorded immediate service.

Key Responsibilities

Maintaining proper patient / client records depending on the designated department / branch.

Ensure that all the procedures / systems laid down for vetting and ensuring that all clients seeking treatment are followed for the various categories of clients i.e. Staff, GOP’s , AHC prepaid and credit / insurance clients.

Ensure proper patient registration per the defined protocols

Ensure accurate billing and timely finalization of invoices

Ensure proper cash handling as per defined protocols

Ensure that all incoming telephone calls are directed/ transferred to the respective departments / offices.

Client satisfaction - ensure client satisfaction through quality of service, communication, feedback, escalation and caring attitude, the standardized tool for patient satisfaction measurement and demonstrate follow-up and improvement

Maintain patient privacy and confidentiality at all times.

Any other duty as assigned by the supervisor in line with the job description.

Personal Specifications

Certificate in Business Management or a relevant business course

2 years working experience in a similar position.

How to Apply

For more information and job application details, see; Avenue Thika Hospital Receptionist Jobs in Kenya

Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!