Avenue Healthcare Pharmacy Manager Jobs in Kenya

Avenue Healthcare Pharmacy Manager Jobs in Kenya

Job Objective/Purpose

The Pharmacy Manager will be responsible for ensuring that high quality standards are maintained at all times in the provision of medication and medical consumables per Avenue Healthcare’s defined policies and procedures.

Key Responsibilities

The pharmacy manager will perform the following people management duties as guided by Avenue HR policies and in coordination with the HR Department.

Efficient utilization of Pharmacy techs, pharmacy clerks and pharmacy assistants-

Liaise with the Medical Services Manager to ensure optimal staff levels as well as efficient use of overtimes and locums.

Medication management, daily / random counts, variance and expiry monitoring to achieve optimal stock management and tidy shelves.

Identify training gaps and liaise with HR and medical quality team to facilitate training

Participate in the recruitment, interviewing and hiring pharmacy personnel

Ensure all pharmacy staff undergo orientation, training and competence assessment checks

Manage Rota, leaves and absenteeism as per HR policies

Ensure staff within the pharmacy units are highly motivated and minimize staff attrition rates by

Regular staff engagement and monthly departmental meetings

Promptly addressing staff concerns - Identify and deal with personnel issues in a proactive and timely manner, with appropriate follow up as necessary

Reward, Recognition and Discipline

Ensure that deserving staff are recognized/rewarded

Disciplinary action (with proper cause) is undertaken without undue delay and per defined policies

Staff supervision: Responsible for supervising all pharmacy staff (Pharm techs,clerks and assistants) and evaluating performance.

Manage and lead the Pharmacy Units (Outpatient, Special Clinics and Inpatient) in the provision of safe, timely, efficient, effective and patient-centered pharmacy services and operations

Implement safe medication use processes in all the pharmacy units

Develop and / or maintain operational and quality policies and procedures

Ensure compliance to the pharmacy policies, procedures and pharmacy manual

Ensure compliance to regulatory and accreditation standards

Ensure timely and appropriate drug returns / recalls and treatment sheet reviews.

Serve as the pharmacy leadership team liaison to interdisciplinary team members for areas of responsibility (e.g., nurse managers, specialists, medical quality, etc.).

Monitor Turn Around Time of service and intervene when necessary

Perform duties as a member of the hospital clinical governance committees as guided by the committees Terms of Reference

Ensure optimal Financial Management of Pharmacy services

Stock Management:

Physical Inventory count / Stock takes daily for high value items and monthly for all items in all pharmacy units, wards, Surgical and consumables stores, theatre and other area with pharmacy items.

Maintain optimal stock levels

to achieve a target of 15-21 inventory days without stock outs

Perform accurate and timely stock variance reporting with justifiable reasons prior to approval and adjustments

Target zero expiries and stock losses

Prepare a monthly report for pharmacy based on KPIs

Check margins monthly for items to ensure target margins are attained

Develop plans and lead efforts to improve financial performance in assigned areas of responsibility

Ensure highest quality of care and service in the Pharmacy units:

Supervise the drug preparations for high alert medication and extemporaneous preparations & compounding e.g., dermatological preparations and syrups

Ensure appropriate storage of pharmacy items with temperature & humidity monitoring and in compliance with other policies including Hazmat items handling

Ensure appropriate disposal of pharmacy items as per PPB and COHSASA requirements

Monitor compliance to care protocols, guidelines, pathways, and standard treatment guidelines

Review and act on quality indicator reports and implementation of QIPs as assigned by Medical services Manager.

Incident Management: Ensure all incidents/events are recorded and reported within 24 hours using the provided tools and implementation of corrective actions.

Ensure proper documentation for medication labelling and use – treatment sheets, order sheets

Maintain and enforce infection control standards within the pharmacy units.

Ensure implementation of medication policies to prevent medication errors

Ensure all Pharmacy and medication use as per COHSASA Standards are maintained at all times

Patient satisfaction and confidentiality:

Ensure patient satisfaction through quality of care, communication, and collection of feedback from patients as determined in the KPI using the standardized patient satisfaction in the pharmacy units.

Always maintain client/patient privacy and confidentiality

Any other duty as assigned by your immediate supervisor in line with the job description

Personal Specifications

Bachelors in Pharmacy (BPharm)

A valid Kenya Pharmacy and Poisons Board (PPB) practice License

Updated BLS certificate

Leadership & Management certificate/degree

Not less than 3 years’ experience in Pharmacy Management

COHSASA or other Accreditation experience

Excellent interpersonal and communication skills

How to Apply

For more information and job application details, see; Avenue Healthcare Pharmacy Manager Jobs in Kenya

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