Avant Halogen Front Desk Officer Jobs in Nigeria
Avant Halogen Front Desk Officer Jobs in Nigeria
Job Brief The ideal candidate will be responsible for having the first contact with clients or customers in the bank.
Job Description
Ensure a clean/tidy, conducive and safe work environment (Banking Hall) for customers and staff at all times.
Ensure that all marketing material (fliers, products and service price list, souvenirs e.t.c) are available in the banking hall for clients.
Organize customers in queue in other to reduce waiting time as much as possible.
Welcome customers to the bank; communicating courteously with customers by telephone, email, and face to face.
Attracts potential customers by answering product and service questions; suggesting information about other products and services available to clients.
Determine and respond to customers enquiries in a professional manner by direct them to the respective workstation or unit where their needs would be served.
Refer unresolved customer grievances or special requests to designated departments or units for further investigation and follow-up to ensure resolution.
Organize, Sort and distribute incoming mail without delays.
Ensure that the branch telecommunication lines are adequately topped-up with airtime.
Be security conscious and pay attention to people coming and going through the reception doors and report any suspicious activity.
Conducive and tidy banking hall at all times.
Sound knowledge of the bank's products and services.
Highest standards of customer service at all times.
Excellent interpersonal and communication skills and a good sense of priorities.
Job Requirements
Proven 2/3years work experience as a Receptionist, Front Office Representative
or similar role
B.Sc. / HND in any relevant discipline and additional certification in Office Management is a plus
Fair tall female within the ages of 25-30
Preferred location-Island
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
How to Apply
Interested and qualified candidates should kindly send their Resume to:
avanthalogen18@gmail.com using "Job Title" as the subject of the mail.
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