Ats Flexi-Personnel Arabic Speaking Call Center Agents Jobs in Kenya

Ats Flexi-Personnel Arabic Speaking Call Center Agents Jobs in Kenya



Duties and Responsibilities
  • Assist our client’s community and help resolve inquiries empathetically, accurately and on time.
  • Make well balanced decisions and personally driven to be an effective advocate for our community.
  • Investigate and resolve issues that are reported on client platform such as requests for account support.
  • Respond to user inquiries with high quality, speed, empathy and accuracy.
  • Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site.
  • Identify inefficiencies in workflows and suggest solutions.
  • Recognize trends and patterns and escalate issues outside the company policy to the global team.

    Qualifications and Experience
  • Between 21-35 years.
  • Must be living in Kenya legally.
  • Must speak fluent English and Arabic languages.
  • College education is mandatory.
  • Must be currently unemployed or working as a casual.
  • Must possess strong interpersonal skills, verbal and written communication skills and most importantly empathy.
  • High affinity and cultural awareness of political/social situation regarding the relevant market/region.
  • Must have KRA pin, bank account, NSSF & NHIF documents.

    How to Apply

    For more information and job application details, see; Ats Flexi-Personnel Arabic Speaking Call Center Agents Jobs in Kenya

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