Astradental Services Receptionist Jobs in Kenya

Job Details:

At Astradental Services, we provide world-class quality dental services to the widest population at an affordable cost, train others to grow and support the vision, and manufacture quality affordable dental materials.

A modern dental practice in Westlands is searching for very presentable lady who is qualified to fill the position of Front Office / Receptionist.

The successful candidate will report to the Principal Dentist and should be highly motivated with a “can do” attitude and have a passion for success and detail. .

Responsibilities

Receptionist

• Receive patients in the clinic, greet and accord them the necessary assistance.

• Answer all incoming calls and handle callers’ inquiries whenever possible.

• Making appointments and managing the patients’ diaries.

• Managing the patients in the reception room clinic.

• Exceptional ability to perform filing, receptionist, record keeping and other related clerical tasks.

Deal with insurance claims and payments

• Scanning claim forms and xrays when necessary and sending them to the respective insurance company.

• Follow up on the approval of the pre authorisation forms.

• Sending invoices every end month and follow up on the payments.

Administration

• Collecting payment from clients receipting, banking and recording.

• Monitor all snail mail and email enquiry and give feedback.

• Ensuring all statutory bills are paid in a timely manner.

• Ensure all suppliers/service providers invoices are paid every month.

• Procuring of stationery, office equipment and all non-clinical items.

• Handling and reconciling petty cash.

Marketing Duties

• To communicate continuously with existing corporate stakeholders

• To supervise the sales of brushes and oral hygiene products in the clinic.

• Prospecting for corporate clients in liaison with the Doctor

Human Resource Duties

• Co-ordinate

staff leave arrangement in liaison with the C.E.O

• Ensure all staff benefits e.g. medical covers are readily available.

• Supervise the assistant and cleaner

• Assist the clinical manager to order clinical supplies.

Skills:

• Computer skills – MS Office (Excel, Word, PowerPoint)

• Administrative Skills (Filling, Emails, Internet Research etc.)

• Excellent communicator, helpful, and pleasant demeanor

• A crisp Clear Neutral Accent

• Excellent written and verbal communication skills

• Ability to multi task and prioritize

• Ability to work well independently and within a team environment

• Excellent customer service skills

Other Attributes:

• Charismatic very organized and presentable

• Fluency in both English and Kiswahili

• A passion for helping others, keeping information of a confidential nature secure and the ability to think out of the box is required

Minimum Education Qualification:

• A Diploma in Human Resource

• A certificate or diploma in front office management or its equivalent

Experience:

• At least 2- 4 years’ experience as a Receptionist/Front Office in a Fast Paced business environment, relating with people of different backgrounds, race, religion, nationalities, etc.

• Should be well versed with the social media and the WWW.

Note:

Applicants earning more than KSh 20,000 need not to apply

How to Apply

Please send your updated CV to

hr@astradental.co.ke

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