Ankole Grill Barista Jobs in Kenya
Ankole Grill Barista Jobs in Kenya
Main Purpose & Scope of the Job
to restaurant Guests/servers in accordance with Ankole Grill policies, procedures, and standards established to ensure maximum customer satisfaction.
Responsibilities:
• Operates as the principal salesperson in the restaurant and ensures that guests are accorded high level of customer care.
• Take beverage orders from serving staff or directly from patrons.
• Prepare alcoholic or non-alcoholic beverages
• Mix ingredients to prepare cocktails
• Carry out stocktaking of the bar with the stock taker, sign for both opening and closing stock.
• Stabilize bar stock level by ordering the bar drinks that fall below unacceptable level occasioned by sales
• Ensure that the FIFO rule (first in first out) is fully respected and followed in order to avoid case of expired drinks on the fridges
• Understand, comply, and administer principals of law relating to food service
• establishments including but not limited to nutrition, sanitation, safety, employment law, fire, and health code regulations.
• Welcome and acknowledge all guests to the bar according to Ankole Grill standards.
• Anticipate and promptly address guests’ needs.
• Prepare drink orders for guests according to specified Ankole Grill recipes and guidelines.
• Demonstrate accurate knowledge of all menu items and be able to assist guests accordingly.
• Thank guests with genuine appreciation as per Ankole Grill guidelines
• Up-sell or promote all specials advertised in the restaurant as well promoting slow moving items.
• Check quality and quantity of all stock and supplies and requisition as necessary using approved guidelines
• Secure liquors, beers, wines, coolers, cabinets, and storage areas.
• Clean, organise, and sanitize work stations as per Ankole Grill guidelines.
• To check on bar cleanliness and ensure that all bar counters are clean and shelves emptied of unwanted materials.
• Ensure that bar closing duties are satisfactorily performed.
• Deliverance of excellent preparation and presentation of beverages
• Ensure upkeep and maintenance of the coffee and beverage stations.
• In addition to the above, the Barista/Barman may be given such other duties, as the Management may deem necessary.
Qualifications
• Diploma or Certificate in Food and Beverage Service and Sales or its equivalent from a recognized institution;
• Bartending/Mixology Certification would be an added advantage.
• Hospitality certification is a plus.
• Minimum of 3 years’ experience as a Barman/Barista in a 4 star or 5 Star establishment.
• Bilingual international or local languages are a plus.
• Excellent reading, verbal and written English skills.
• Possess excellent knowledge of and serving drinks with knowledge of alcoholic & non-alcoholic beverages, in-mixing, garnishing and food pairings
• Be conversant with preparation of local and international cocktails
• He/ she should have a wide scope of beverage knowledge and be able to mix and match ingredients in order to create classic and innovative drinks in accordance with customers’ needs and expectations.
• Basic mathematical computation skills
• Excellent personal hygiene and grooming habits.
• Tech savvy with a working knowledge of various computer software programs (MS Office,
• restaurant management software, POS).
• Customer service oriented with a lively, energetic, and outgoing personality.
• Well-organized and detail-oriented.
• Have a high degree of emotional intelligence and a high level of self-confidence.
• Be able to remain rational and calm under pressure.
• Knowledge of current beverage trends and best practices.
• Be able to stand or walk for an extended period.
How to Apply
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