AMREF Knowledge Management and Community Lead Jobs in Kenya

Amref Health Africa is the largest international health development organization based in Africa.

Working with and through African communities, health systems and governments, Amref Health Africa’s vision is to bring lasting health change in Africa and is committed to improving the health
of people in Africa by partnering with and empowering communities, and strengthening health systems.

With headquarters in Kenya, Amref Health Africa has offices in Ethiopia, Uganda, South
Sudan, Kenya, Tanzania, Southern Africa and West Africa providing services to over 30 countries.

Employing over 900 staff and with an annual operating budget of approximately $100 million,
Amref Health Africa is a knowledge resource for donors and partners.

Responsibilities

Promote knowledge sharing through the organisation's operational processes and systems by, among others,
strengthening links between knowledge sharing and Advocacy Accelerator platforms;

Improve integration among information systems (social media platforms, website, trainings, etc.) in the organisation, to facilitate seamless exchange of information across systems;

Promote collaborative and community building tools (Knowledge Management tools) to facilitate sharing of ideas and work among internal teams and other stakeholders/partners;

Provide support for the establishment and nurturing of communities of practice, including facilitating workshops, one-on-one guidance, and troubleshooting;

Share experiences across communities of practice, internal teams, and networks on innovative approaches in knowledge sharing;

Help monitor and evaluate the knowledge practice, including impact measurement and benchmarking;

Work with Communications team to assess, track and grow community of members at virtual platforms;

Contribute to weekly and monthly reporting on community growth, including integrating Knowledge Management (KM) metrics and reporting into existing Advocacy Accelerator reports;

Liaise with website developers to ensure KM best practices are integrated into website design and development;

Coordinate with website developers to ensure ongoing social media management and community building includes KM best practices and integrates into knowledge practice and overall strategy;

Take ownership of and iterate KM tools (member segmentation, roadmap, and use story and community scorecard) to manage and grow

community at Accelerator platforms.

Qualifications

Minimum of an advanced degree in social sciences/communications/organisational
management and/or knowledge strategy.

Qualifications in community and social media management, blended learning and related
fields.

Minimum of 5 years of professional experience in content development for training
purposes.

At least 5 years’ professional experience working in the field of human rights, education, or another relevant field.

Minimum of 7 years’ experience teaching and training.

10 years of advocacy experience.

10 years of African regional experience.

Experience in advocacy capacity building is a significant advantage.

Experience in the design, implementation and evaluation of advocacy training,
education and capacity building programmes in diverse cultural contexts.

Experience of complex, large-scale training environments using modern blended training
methodologies and techniques.

Experience developing training content/courseware and eLearning.

Experience in developing and disseminating advocacy information products and
resources, both offline and online.

Experience coordinating the production of reports, briefing papers, manuals and newsletters, including the drafting and editing of contents.

Experience working with developers, designers or other external consultants to build and manage online coordination and learning platforms would be an advantage.

Experience using online programme management tools would be an advantage.

Experience in constructing evaluations and post-implementation reviews.

How to apply

To apply, please send your resume and cover letter before May 15th, 2018 to:
recruitment@amref.org with the subject line: REF: Amref/Advocacy Accelerator/2018/05-01.
Duly note that Amref Health Africa does not require applicants to pay any fee at whatever stage of the recruitment and selection process.

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