ALX Member Selection Manager Jobs in Kenya
ALX Member Selection Manager Jobs in Kenya
About the Job The mission of the Member Selection Manager job is to create a world-class membership application customer journey / talent selection process that scales to hundreds of thousands of applications.
The goals of the Member Selection Manager job are to develop a clear vision for the membership application selection customer journey, To quickly implement an MVP version of the customer journey & iterate based on client feedback and to run and manage the operations of the talent selection process
The main activities of this role will be to
To build the member application customer journey
To work with developers and designers to implement journey and updates
To manage 3rd party providers for any tech used
To manage cross-functional team focused on member selection
To work closely with senior leadership in developing & implementing systems and processes
To truly own the journey
The hiring manager, Josh, wants to tell you more about the role
Job Skills, Mindsets & Background
You have worked in a detail oriented environment (e.g. consulting, client facing work etc.) or has worked in talent acquisition at scale for a company or university
Having product and content marketing experience is a plus
Customer Obsession: You constantly listen to customers, and continuously test, enhance, and personalize the customer experience.
Execution Bias: You're not afraid to make decisions and take action, even when you face uncertainty
Open to new possibilities that scale: You can perform well under an increased or expanding workload or scope.
Intrinsic Motivation and Drive: You are driven by the enthusiasm and challenge, rather than the external benefits.
Creativity: You are good at devising new ways to carry
out tasks, solve problems, and meet challenges
Process management: You can use various methods to discover, model, analyze, measure, improve, optimize, and automate processes
Experience design: You are able to design an experience for our customers after understanding their needs
You are able to bring structure and organization to complexity
Communication: You possess good written and verbal skills to communicate effectively with stakeholders
You Will Thrive in This Job If...
Initiative & Courage: You have an owners’ approach and you are proactive with what needs to be done; you also embrace risks and failure
Humility & Adaptability: You have a beginners’ mindset and you always seek to learn; you are also flexible and embrace pivoting
Possibility & Adventure: You are passionate about life, you have a growth mindset and you can thrive on uncertain circumstances and uncharted territory
Resilience: You tackle difficult situations with a can-do attitude and are relentless in the pursuit of your goals
Emergent Leadership: You are aware, and can manage, your emotions and those of others very well, you also have an empathetic, collaborative approach to leadership and you love working with others
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How to Apply
For more information and job application details, see; ALX Member Selection Manager Jobs in Kenya
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