Altron Bytes Systems Integration Senior Operations and Business Support Systems Architect Jobs in South Africa
Altron Bytes Systems Integration Senior Operations and Business Support Systems Architect Jobs in South Africa
Job Purpose To provide new subscription based Platform as a Service to enterprise customers with strong focus on Software-defined Networking, voice, Internet, mobile and safe city solutions. We are in the process of consolidating and integrating multiple disparate and decentralised OSS & BSS systems, into a modern automated and centralised platform by applying systems best-practices via streamlining process and data flow.
We are looking for an experienced hands-on OSS/BSS software platform architect to review and analyse our current framework and lead our OSS/BSS re-design and systems integration project. This person will manage the exiting OSS/BSS systems, design, develop & deliver the new OSS/BSS integration best-practices, and oversee the adoption of all relevant stakeholders and users
Main Responsibilities:
Lead business and technology solution architecture and design for Telecom Business Support System (BSS) i.e. CRM, Billing & Subscription management, Order Management, Inventory Management, Enterprise Product Catalogue, Configure-Price-Quote, and support.
Lead business and technology solution architecture and design for Telecom Operational Support System (OSS) i.e. Service Provisioning and Activation, NMS and Service Assurance, Customer Service Management, Resource Inventory and usage
Leverage telecoms experience with relevant Dynamics 365 and Astea platform knowledge to develop an optimal solution and leverage/ exploiting API integration and automation.
Actively participate in the requirements analysis, process definition, solution architect & design and development, reviews (internal & external) and presentation
Act as liaison and representative of OSS/BSS system specialist and liaise with internal business and technology stakeholders for business process and requirements, to ensure that the solution meets the defined needs of the business objectives.
Stakeholder / customer management
Engage with all internal stakeholders on their requirements and manage their expectations on the current OSS/BSS systems.
Facilitate workshops with stakeholders, provide leadership to determine and define the appropriate Solution Architecture and Design
Lead, Consult and communicate with Business units in the evolution of business/knowledge processes and supporting infrastructures
Resolve application issues and system queries in a timeous manner, whilst keeping internal customers informed.
Engage with all areas of the business and OPCOs to design & implement the new evolution of our OSS/BSS system.
Product architecture and lifecycle management
Work with the Product Development Manager to understand the overall products and services environment, all related systems and producing the most appropriate architecture.
Maintain and expand the OSS/BSS product platform as directed by the business strategy and future requirements for customer e-commerce and self-service portal.
Lead the design & implementation of the new fully automate and integrated OSS/BSS platform to support current and new products and services.
Provide key IT direction
for Business capabilities and processes.
Overall responsibility for OSS/BSS platforms quality and performance
Provide an acceptable level of product platform support services to the internal customer base.
Provide an acceptable level of system availability and performance levels to the business.
Reporting & Administration
Produce various operational performance and project progress reports at regular intervals.
Work with the Product Development Manager on development budget requirements.
Team management
Manage engagements with the various OPCOs systems shareholders and team members.
Continue improving internal processes and ensure employees work as a cohesive unit.
Customer Consultancy Services
Provide customer consultancy services pertaining to the OSS/BSS domain.
Training
Provide and approve training material for existing and new systems.
Educational Qualifications:
A formal IT or relevant business qualification is required.
Must be Subject Matter Expert in OSS and BSS domain.
IT network services training and extensive knowledge of the below products and services:
SD-WAN, Internet, Cloud PBX, Voice, PTToC, DMR, eLTE, LAN, Wireless, Last-mile, Layer 2, Layer 3, MPLS, Public Cloud, NNOC, NMS and managed services.
Professional Qualifications
CCNA/CCIP R&S, HCNA/HCIP R&S or DATACOM (desirable).
Strong understanding of Microsoft Dynamics 365 suite, Astea and other OSS/BSS products suite will be an added advantage.
Exposure and knowledge on eTOM, TAM and SID models specifically around Customer and Product domain.
A sound understanding of ICT industry practices and frameworks (SDN, MEF, TMForum etc).
Years of Experience
Minimum of 7+ years of hands on experience on telecom wireline, wireless, mobile, last-mile and voice industry with minimum of 5+ years of experience in end-to-end OSS/BSS solution consulting, architecture and design.
Proven implementation experience with at least 2 large OSS/BSS rollouts in Telecom Wireline, Wireless, Mobile, Voice or SDN industry.
Understanding of OSS data and data protection.
Data Architecture, Business Intelligence and Data Warehousing, supporting both evaluation and logical design.
Business architecture experience, translating business demand into service areas aiding technical design.
Management of Information and Reporting across multiple domains; Finance, Sales, Customers, Products, Operations would be advantageous.
How to Apply
For more information and job application details, see; Altron Bytes Systems Integration Senior Operations and Business Support Systems Architect Jobs in South Africa
Find daily jobs in South Africa. Jobs - South Africa jobs. Search our career portal & find the latest South African job positions, career opportunities & jobs in South Africa.
Jobs in South Africa - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in South Africa.
Find your dream job from 1000s of vacancies in South Africa posted and updated daily - click here!
Click here to post comments
Join in and write your own page! It's easy to do. How? Simply click here to return to Best Africa Jobs.
