Altron Bytes Systems Integration Call Coordination Jobs in South Africa

Altron Bytes Systems Integration Call Coordination Jobs in South Africa


Job Duties

  • Ensure that contracted Service Level and Satisfaction targets are achieved.

  • To ensure that all calls are updated correctly, followed up, escalated timeously, serviced and closed with sufficient detail.

  • Ensure that all open calls are constantly reviewed and updated until call closure.

  • To ensure continuous communication to the technical team and feedback regarding escalations to Client Line Management and Users.

  • To ensure adherence to all Altron and Customer processes, policies and procedures as per prescribed compliance.

  • Follow up on customer queries and other ad hoc requests.

    Requirements:

  • Matric

  • Relevant tertiary qualification.

  • Minimum 2 years experience in the field.

    How to Apply

  • For more information and job application details, see; Altron Bytes Systems Integration Call Coordination Jobs in South Africa


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