Alternate Doors Consulting Jobs in Kenya

1. Alternate Doors Fast Food Company Marketing Internships in Kenya

Our Client is a fast food chain currently recruiting a Marketing Interns. Support the Marketing department in its primary and administrative duties. Assist in organizing campaigns and events

Responsibilities

Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities

Plan, coordinate and execute marketing events

Assisting the marketing manager and supporting the marketing team with marketing activities and organizing various projects.

Organizing and managing promotional traditional or digital marketing events/ activities/ exhibitions, booking venues and attending them to facilitate their required success

Collation, coordinating, ordering marketing materials and the production and delivery of a wide range of marketing materials, information and communications to all the complexes in time

Scheduling/planning, composing and sending promotional messages to customer database on time

Conduct market research, analyse and monitor competitor activities, consumer rating reports/ questionnaires

Manage process of sending pertinent information and correct marketing materials to appropriate outlets on request and on time

Manage and communicate with various suppliers to encourage trusting relationships and pertinent deliveries are done on time

Update all the marketing materials, information on time

Routine outlet visits to ensure that all the marketing materials, displays are updated and correct

Conduct below the line training when needed

Undertake promotions and consultations of Company products whenever they are scheduled

Promote awareness on Company products at promotional events and activities

Ensure good presentation of all products in all customer outlet

Ensure products availability and presence in all stock keeping units

Generate and submit reports timely to your supervisor on daily, weekly, and monthly basis as per your marketing activities

Any other duties not necessarily mentioned which are in line with the position

Qualifications

Degree level education or equivalent with experience of people management.

Technical certifications, CIM or equivalent qualification at an advanced level

How To Apply

For more information and job application details, see; Alternate Doors Fast Food Company Marketing Internships in Kenya

2. Alternate Doors Client Relations Manager Latest Jobs in Kenya

Client relations manager is a key member of Sendy’s sales management team. Your role is to manage and protect the relationship between Sendy and our most important clients. Your aim is to maximize longterm revenue opportunities by becoming trusted advisers to clients and strengthening their loyalty, ultimately growing their revenue potential.

Responsibilities

Manages escalated client complaints, above and beyond that which the Customer Care team can handle immediately.

Develops, tracks and reports key performance measurements on key accounts.

Develops and implements process and procedures to improve operational efficiency for key accounts.

Oversees cross functional work areas targeted to resolve issues raised by key accounts.

Build and maintain relationships with clients and key personnel within our big corporate accounts.

Conducting business reviews to ensure clients are satisfied with their products and services.

Growing MoM total revenue (and deliveries) in key accounts according to monthly targets.

Informing customers about other products the company offers.

Attending meetings with clients to build relationships with existing accounts.

Achieving client relationship targets and KPI’s as set by the Head of Sales.

Working closely with Account Managers and Sales Consultants.

Escalating and resolving areas of concern as raised by clients.

Carrying out client satisfaction surveys

and reviews.

Monitoring company performance against service level agreements and flagging potential issues.

Updating the CRM and ensuring account managers are aware of changes within clients.

Passing leads to the sales team and following up on progress.

Liaising with internal departments to ensure client needs are fulfilled effectively

KPIs

Average growth rate of key accounts

Retention rate for Corporate Clients

Average revenue per key account

# of ‘high risk’ clients

Customer Satisfaction index

Average # contact moments per client

How To Apply

For more information and job application details, see; Alternate Doors Client Relations Manager Latest Jobs in Kenya

3. Alternate Doors Current Account Manager Jobs in Kenya

Our Client is an IT Company currently recruiting an Account Manager to be responsible for building new business relationships and expanding the business opportunities with existing customers. This includes development of new accounts, selling new business to existing accounts, and management of resources performing on accounts.

Responsibilities

Customer immersion experience

Desktop deployment and planning services.

SharePoint deployments and planning services.

Internal technical training

Deployments and solutions.

Study and understand each client’s contracts and get to know KPI/deliverables in order to deliver quality service/products to them.

Prospect, qualify, close and manage product sales to deliver value.

Develop and maintain a current account plan for each major client detailing their business and IT objectives and their key relationships, our current business with the client, and our plans to grow the business within the account.

Build and manage a business pipeline.

Understands the applicable technology solution set in order to help lead a successful implementation.

Helps develop implementation standards and ensures they are being followed.

Manages relationships with clients during the project implementation process.

Perform any other duty as assigned by the management.

Requirements

Bachelor’s degree in computer science/marketing, business administration or information technology.

MBA is an added advantage.

Relevant MS certification.

Minimum of 6 years in software sales. Software implementation / IT project management will be an advantage.

Minimum of 2 years experience gathering, documenting and validating requirements in an IT software development environment.

Practical experience working with various levels of management required.

Experienced in the IT industry with technical/software/application development life cycle.

Report writing skills.

Ability to analyze complex business and technology issues while mapping a prospective client’s solution requirements.

Ability to forecast and qualify opportunities, assesses prospect value, and generates new sales.

Effective oral and written communication skills.

Strong presentation and proposal development skills.

Excellent communication and presentation skills.

High energy with strong initiative with unquestionable reliability and followthrough, selfdirected and organized.

Possess exceptional multitasking skills.

How to Apply

For more information and job application details, see; Alternate Doors Current Account Manager Jobs in Kenya

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