Alpha Mead Group Business Manager - Jobs in Nigeria

Alpha Mead Group Business Manager - Jobs in Nigeria

Alpha Mead Group is a Total Real Estate Solutions Company established to provide robust business support services to local and international Real Estate investors or owners with interests in Facilities Management, Real Estate Development and Advisory, Security Systems and Technologies, Training, Healthcare Management and Real Estate Financing Services.

We are recruiting to fill the position below:

Job Title: Business Manager, Call2fix

Location: Lagos
Employment Type: Full-time

Job Description

Business Functions:

Assess and identify new opportunities for growth in current and prospective markets

Design business strategies and plans in ensuring the call2fix business is profitable

Pitch business services to prospective clients

Develop marketing strategies that reposition the call2fix business for profitability

Enable the creation of new revenue opportunities for the company through venturing and business model innovation.

Drive commercial viability of the Call2fix Service

Articulate business intelligence to support business growth and services.

Assessing new business opportunities with a strong revenue target in mind

Maintaining strong and prosperous working relationships with important clients

Building and maintaining strong relationships with senior managers, partners, and other stakeholders

Administrative Functions:

Oversee the registration of artisans on the Call2fix platform

Run deep background checks on the recruited artisans before onboarding

Ensure client complaints are quickly attended to

Designing training programs and workshops for Facility Managers, Technicians, and other key service providers

Customer Relationship Management Functions:

Identify customer needs and help customers use specific features on the app

Manage customers to identify, monitor, address, and eliminate all issues around customer quotation for any requests while ensuring the environmental, health, and safety issues relating to the same.

Prepare and communicate status reports with top management

IT Operations:

Oversee data backup and system security operations (e.g., user authorization, firewalls)

Assess system performance and recommend improvements

Ensure the Call2fix platform such as the

app and website are functioning optimally

Resolve issues escalated by customers, technicians, and site engineers

Work with UI/UX designers in ensuring the interface is user-friendly

Stay abreast of technology waves and customer insights related to the company’s business lines.

Troubleshooting and resolving any problems on the app or Call2fix website

Work with a team of developers in performing diagnostic tests and debugging procedures, as well as improving code and re-designing tasks.

Qualifications

B.Sc / B.Tech. in Computer Science, Engineering, Business Administration, or relevant field

5 - 7 years cognate experience as a Business Manager in an IT capacity

Understanding of how CRM systems work

Ideal candidate must have worked in a facility management environment

Intermediate proficiency in programming languages, such as Java, SQL, .NET, and C. will be a huge plus.

Application Closing Date

25th Sep 2022.

Method of Application

For more information and job application details, see;
Alpha Mead Group Business Manager - Jobs in Nigeria

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