Alister Greene Consulting Lead, Operation Jobs in Nigeria
Alister Greene Consulting Lead, Operation Jobs in Nigeria
Qualification & ExperienceBachelor's Degree in Business Administration, Industrial Management, or any related field is required. A Master's Degree is a plus.
A minimum of 4 years of work experience in operations management in the banking or financial services industry is required. Experience in digital banking, customer service, or back-office operations is desirable.
Experienced in leading teams, managing performance, and coaching team members. Experience in supervising and developing operational processes and procedures is required.
Good understanding of digital banking operations, including customer onboarding, account opening, payments, and fraud prevention.
Knowledge of operational risk management, regulatory compliance, and security protocols is also required.
Excellent communication skills and be able to communicate effectively with stakeholders, including internal teams, external partners, and customers.
Must be analytical, detail-oriented, and able to identify and resolve issues and discrepancies promptly. Must possess good problem-solving skills and be able to make informed decisions.
Must possess strong organizational and time management skills to prioritize tasks effectively, meet deadlines, and manage multiple tasks simultaneously.
Proficient computer skills, especially in Microsoft Excel, Word, and PowerPoint. Knowledge of relevant banking software and applications is also required.
Ability to work under pressure and in a fast-paced environment, handling large volumes of data and transactions.
Familiarity with data analytic tools, and other relevant systems would be an added advantage.
Professional certification in Operations Management, Six Sigma, Lean Management, or related fields would be an added advantage. Examples of relevant certifications include PMP, CSM, and ITIL.
How to Apply
Interested and qualified candidates should send their Applications to: greenecareers@gmail.com using the Job Title as the subject of the mail.
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