Alight IT Assistant Jobs in Rwanda

The IT Assistant will support ALIGHT Rwanda’s and Gashora program information technology and systems, performing and applying appropriate processes, procedures, and policies.

Key Responsibilities

• Responsible for hardware and software applications and maintenance, including keeping copies of all instruction manuals and accompanying documents, organizing and overseeing resource center with all CD ROMS, etc;

• Maintain an up-to-date inventory record of all computers, printers, and other computer accessories indicating location, condition, maintenance schedules, and upgrade needs as necessary;

• Undertake basic monitoring, troubleshooting, and maintenance (system diagnostics, and system optimization) on network and server systems to ensure consistent delivery of IT services to staff providing daily weekly reports on the status;

• Offer improvements to office arrangement, protection issues, and networking enhancements;

• Maintain all IT equipment and technology, including perform standard repairs, configuration, and storage, in accordance with data security and access controls to ensure availability and reliability of the IT equipment;

• Provide regular on-site training to orient ALIGHT staff in Computer/Printer/Internet/email usage, including routine maintenance of computer and printers;

• Re correct specifications of computer spare parts, accessories, and equipment are identified before procurement proceeds, are delivered by suppliers;

• Perform

any other duties assigned by the supervisor or other Senior Manager

Qualifications:

• Minimum A1 Certificate in Information and Communication Technology;

• Continuous education and specialized training in IT and computing;

• Minimum of 3 years’ experience in IT operations;

• Fluency in written and spoken English language; fluency in Kinyarwanda required.

• Highly motivated self-starter who takes direction well, but also works independently;

• Ability and willingness to live and work full-time in rural, low-resource, and isolated areas of Rwanda

How to Apply

Interested and qualified candidates should submit a 1page Cover letter, an updated CV (maximum three pages) and names, title, and contacts of three professional referees, to include most recent or current employer/supervisor (all in/as one document) - via email only to:

RWJobs@wearealight.org with the POSITION applied for clearly indicated in the subject line. The deadline for submission of applications is October 20th, 2020 at 16:00hrs. Only shortlisted candidates will be contacted. American Refugee Committee is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or protected veteran status. American Refugee Committee complies with all applicable laws governing nondiscrimination in employment.

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