Alfred & Victoria Associates NOC Engineer (Field) Jobs in Nigeria

Alfred & Victoria Associates NOC Engineer (Field) Jobs in Nigeria

Job Objective

Network Operations Center (NOC) Engineers monitor large computer networks and servers for problems from a central location. They analyze problems, perform troubleshooting and incident response on the system, communicate with site technicians and track problems through to resolution.

Responsibilities

Perform general “system administration” tasks on all elements of the network.

Discover problem areas that could negatively impact system performance or customer satisfaction

Pro‐actively monitors network and system performance.

Analyze traffic data and trends and escalate areas of concern to the network design authority.

Escalate problems to third-level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).

Perform general “system administration” tasks on all elements of the network.

Perform network surveillance 24/7, respond to network‐reported and customer‐reported problems

Take ownership to ensure that all problems are resolved in a timely and efficient manner.

Manage problem resolution using network monitoring/management tools

Monitor key suppliers service levels and highlight where Service Level Agreements (SLAs) are not being met.

Academic Qualification

BSc / HND in Computer Science / Engineering or other related Course

Experience:

2+ years’ experience as a network engineer preferably in an ISP/Telco environment.

Key Skills & Competencies:

Strong communication skills both written and verbal.

Capable of making solid, fact-based

decisions under pressure.

Ability to work well in an international, multi-cultural, and high-pressure technical environment.

Technical experience in a telecommunications or network operations environment.

Very Good understanding of wireless communications Technology.

Cisco CCNA/CCNP certification.

Interested candidates must be able to work on a 24/7 shift Rotation.

How to Apply

Interested and qualified candidates should send their tailored CV to: apply@alfred-victoria.com using the job title as the subject of the mail.

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