Airtel Nigeria State Business Manager Jobs

Airtel Nigeria State Business Manager Jobs


Job Purpose

  • To plan, monitor and ensure achievement of customer and revenue market share objectives set for state operations by supervising/ influencing multiple teams to deliver operational excellence in network operations, customer service, channel management and market expansion.

    Key Accountabilities

  • Increase Revenue earning customer net additions – Prepaid & Postpaid

  • Increase Revenue from the State

  • Expand distribution Width and Depth

  • Network Optimization

  • New Sites ROI and deployment

  • Identify and formulate Customer Service Delivery
  • Strategies to help improve Customer Satisfaction scores

  • Ensure provision of standard Infrastructure at state showrooms.

  • Ensure showroom employees are up-skilled in industry training and certifications for the role

  • Achieve Employee Engagement scores in line with the Engagement target for the State Business area.

    Requirements, Skills & Knowledge

  • Bachelor's degree in Management or related Social Sciences

  • Masters in Business Administration would be preferred additional qualification

  • 10+ years of varied experience in Sales & Marketing with at least 2 years at middle management level handling independent businesses.

  • Relevant experience in Telecom industry is desirable.

    How to Apply

  • For more information and job application details, see; Airtel Nigeria State Business Manager Jobs


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