Airtel Manager, Customer service - Airtel Money Jobs in Uganda

Job Purpose

The position is responsible for

Customer User experience (all channels)

Super-agent user experience (all channels)

Bulk Pay user exper ience

Collection accounts user experience

Product journeys Customer pain points

Idea l Candidate

Bachelor's degree in Business/ Social studies/ commerce or related field.

Post Graduate qualfication in Business. commercial/banking fieldwill be an
added advantage management

Good communication and people skills.

Understanding of the market

Strong analytical and data interpretation
skills Leadership skills

Excellent verbal and written communication,organizational and interpersonal skills

Ability to work effectively under time constraints and deliver results by critical deadlines

High levels of integrity

Analytical and Problem Solving Skills Strong Business Acumen

A minimum of 5 years of experience in commercialor Business Development, and relationship management

Strong understanding of all aspects of customer life cycles and relationship

Please note

Attach copies of all academic documents.
Soliciting of influence of any nature will
lead to an automatic disqualification.

We regret that only short listed candidates will be contacted.

Applicants who do not hear from us within 2 weeks from the closing date should consider their applications unsuccessful.

How to Apply

Interested Candidates are invited to submit their applications to the email address below.

Please attach your CV,academic qualifications and day phone contact.

Send Email to: vacancies@ug .Airtel.com and clearly indicate the email subject as "Revenue Planning, Analytics, U&R Lead"

Closing date:27th August 2020,5pm!

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