Afrimed Specialist Hospital Customer Relationship Executive Jobs in Nigeria
Afrimed Specialist Hospital Customer Relationship Executive Jobs in Nigeria
Job DescriptionWelcomes patients and visitors by greeting patients and visitors, in person.
Optimizes patients' satisfaction, consultant time, and treatment room utilization by scheduling appointments in person and facilitating reminder of scheduled appointments.
Keeps patient appointments on schedule by notifying doctors of patient's arrival; reviewing service delivery compared to schedule; reminding Doctor of Service delays.
Comforts patients by anticipating patients' anxieties; answering patients' questions.
Maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information including HMOs enrolees to ascertain coverage of plans and agreed tariffs.
Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients. Ascertains approval codes and coverage of HMOs enrolees plans.
Helps patients in distress by responding to emergencies.
Protects patients' rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes.
Contributes to team effort by accomplishing related results as needed.
You shall report to the HEAD of your unit and your work hour shall be
obtainable in the health care services which is based on roaster.
This will be made according to the work load in the unit.
How to Apply
Interested and qualified candidates should send their CV to: abel.temidayo@yahoo.com using the Job Title as the subject of the mail.
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