African Entrepreneur Collective UI/UX Designer Jobs in Rwanda

African Entrepreneur Collective UI/UX Designer Jobs in Rwanda

About the Company

Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods and create thriving communities.

Founded in 2012, Inkomoko has worked with more than 41,000 entrepreneurs across East Africa, including thousands of refugees. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change, which results in thousands of new jobs. We are the largest lender to refugee entrepreneurs in Africa.

Inkomoko has 250+ staff in 20 offices across Rwanda, Kenya, and Ethiopia, and will open in South Sudan in 2023. By 2030, we will expand to 4 additional countries to serve over 550,000 entrepreneurs, and deploy a $30M USD investment fund.

About the Opportunity

This is a new position for Inkomoko, as we are doubling our 7-person IT team in the coming months as we scale into new geographies. As a member of the IT team, the successful candidate will work closely with the users to ensure that any products that the IT team are easy to use, on-brand, and create a great user experience.

Responsibilities

Design and Functionality for Users (80% time)

Identify gaps and challenges in UI/UX and propose improvements for change, working through the development process with end users

Gather and evaluate user requirements in collaboration with product managers and developers

Illustrate design ideas using storyboards, process flows, and sitemaps

Design graphic user interfaces elements, like menus, tabs, and widgets

Build page navigation buttons, search/input fields

Develop UI mockups and prototypes that clearly illustrate how sites/apps function and look, present to stakeholders for feedback, and iterate as needed based on feedback and functionality.

As we expand into new geographies, conduct user research and product testing with new market segments

Proactively and effectively communicate to project sponsors

Work closely with developers to implement the approved designs and approaches

Identify and troubleshoot UX problems (e.g. responsiveness)

Coordinate with the QA Analyst for generating insights on any usability issues

Adhere to Inkomoko style standards on fonts, colors, and images

Use Asana and Jira to record project status and documentation

Other

User Experience Supports

Serve as the in-house expert in user experience, including supporting other staff to work HCD processes to create better user experiences (even non-tech ones)

Coordinate with other colleagues for project prioritization along the IT Roadmap

Support and backup other IT colleagues as needed and other duties as assigned

Proactively identify development needs and raise those for plans for approval and implementation

Troubleshoot for all users, particularly for high-value users like directors

Minimum Qualifications

At least 3 years experience with creating user experiences in digital interfaces

Previous experience working with low-digital literacy clients in rural areas in East Africa

Coding experience preferred in our stack: Python, XML, Javascript, Postgresql

Great communication skills with a variety of people

A champion of HCD with lots of empathy

Commitment to fixing the problem, not promoting one solution

Graphic design skills and experience building wireframes and storyboards

Fluent in written and spoken English, plus at least one other East African language

What You'll Get

This role is a tremendous opportunity to work in a high-growth, mission-driven organization. Our compensation includes both a great culture and a competitive market-based package, including:

Incredible company culture, including deep investment in your learning and growth, and a commitment to inclusion and diversity

Opportunity to work with a talented, passionate, and committed team of professionals across the region

Ability to make a significant social impact and contribute to economic growth

Competitive salary, and potential KPI-based bonus

Favorable policies like health insurance, staff savings program, parental leave, sabbatical program, and more.

How to Apply

For more information and job application details, see; African Entrepreneur Collective UI/UX Designer Jobs in Rwanda

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