African Entrepreneur Collective Program Manager - Market Linkages Jobs in Ethiopia

African Entrepreneur Collective Program Manager - Market Linkages Jobs in Ethiopia

About the Company

Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods and create thriving communities.

Founded in 2012, Inkomoko has worked with more than 41,000 entrepreneurs across East Africa, including thousands of refugee entrepreneurs, resulting in thousands of new jobs and more than $50M in new revenue in communities.

Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest lender to refugee entrepreneurs in Africa, and seek both social impact and financial sustainability.

About the Opportunity

We’re currently searching for an experienced Program Manager to join our client services team to lead one or many projects. She/He will be responsible for developing and implementing our new market system approach designed to support entrepreneurs in creating new market linkages as well as lead a team of business advisors.

The ideal candidate will have a sharp business mind and a proven ability to strategize and implement program initiatives, a strong talent for project coordination and delegation, and is motivated by optimizing productivity and nurturing program success from inception to completion.

Responsibilities

Program Management

Fully develop and operationalize program plans and program execution, meeting the needs of Inkomoko and our partners.

Design and Develop a new market systems approach to serve entrepreneurs in line with Inkomoko’s strategic plan.

Project coordination and managing project interdependencies.

Creating and managing a budget.

Cross-project resource management

Identifying and addressing problems and risks.

Stakeholder communications, negotiations, and problem-solving.

Develop program plans, including staff roles, timelines, activities, and outcomes to meet the objectives of the projects.

Build a team around a shared goal, delegating effectively, and ensuring the right staff for each job.

Align project goals, objectives, and priorities with other equally valuable programs within the Client Services Department and company.

Manage the schedule and delivery of services to achieve project and company goals, raising concerns and creating solutions to overcome barriers to delivery.

Work closely with the Monitoring, Evaluation & Learning(MEL) department to plan and implement the evaluation processes required to meet project reporting and learning objectives for the company.

Use learnings and MEL data to iterate project activities as well as improve services to clients.

Plan, direct, coordinate, and review the work plan for staff on your project; assign work activities, and projects; review and evaluate products, methods, and procedures; meet with staff to identify and resolve problems.

Program documentation and reporting on progress, results, impact, and learnings

Respond to and resolve difficult and sensitive clients’ inquiries and complaints

Conduct and update market scans and analyses, as well as in the identification of potential strategic partners.

Partnerships & External Relations

Solicit relevant tenders on behalf of Inkomoko, providing support to the Director with respect to program development, staffing, budgeting, and timelines

Seek out new opportunities for Inkomoko and take part in developing new services, projects, and programs as well as take part in proposal writing

Proactively communicate and maintain relationships with Inkomoko stakeholders, including government, donors, and partners relevant to PM projects

Actively represent the interests of Inkomoko and your program in partnership/collaborative meetings, sharing insights and learnings

Coordinate relevant events related to project implementation

Organize meetings and group platforms, with prospects for market linkages to facilitate negotiations and contract agreements between input distributors, local livestock, agro-dealers & aggregators.

Work with the Communications team to provide source material from your projects (case studies, success stories, quotes, entrepreneur profiles, impact results) for Inkomoko public relations, social media, blogs, etc.

Maintain relationships with the private sector to facilitate, and assist with the development of exhibitions for clients, assess, prepare, implement, and monitor strategies to strengthen the client’s market linkages.

Develop strong relationships with start-ups and micro and small businesses, identify opportunities for growth and

upscaling, and contribute to the preparation of investment proposals and plans as necessary.

Assist in organizing client mass meetings and group platforms for market linkages to facilitate negotiations and contract agreements.

Nurture and maintain the necessary network in the private sector and among the agricultural community as well as development projects that support industrial productivity and livestock.

Attend all market linkage forums to connect with the larger ecosystem.

Build the capacity of clients to fully understand the advantages of using linkages, and work with them to create new and/or diversified market linkages.

Management & Administration

Participate in the development of Client Services Department goals, objectives, and KPIs as part of the annual planning process.

Ensure departmental compliance with local laws, company guidelines, and donor requirements.

Work with the Finance Dept to maintain appropriate expense controls, accounting, budget management, and project billing.

Assist the expansion manager in providing content necessary for in-country expansion research in line with the market linkage

Supervise the team of staff working with you on various projects, and in cases of dotted-line reporting, coordinate with the direct line manager for effective staff engagement.

Coordinate, review, and make recommendations regarding department personnel matters, including recruitment, hiring, discipline, investigations, personnel actions, and staff compensation.

Participate fully as an Inkomoko staff in all-staff meetings and other organizational activities

Minimum Qualifications

We are looking for candidates who have previous project management leadership roles with demonstrated success, and who align with our company values.

7+ years of demonstrated success in program management of complex projects.

Excellent team builder with demonstrated leadership and interpersonal skills, with the ability to train, supervise, evaluate, and give feedback to staff.

Experience with designing and implementing projects with a market-systems approach and/or creating market linkages in Ethiopia. Regional experience is a PLUS

Experience working with micro and small businesses as well as overall market dynamics

Excellent time management and planning skills

Has a sound understanding of the challenges refugees and the local community face with regard to business growth. .

Excellent budgeting skills

Highly analytical and organized

Excellent creative and innovative thinking skills

Demonstrated experience in developing business plans, and financial institutions such as microfinance

Great negotiators and influencers, and highly adept at conflict resolution

Excellent digital skills, including experience with Asana, Slack, and other PM software as needed

Master’s degree preferred, or Bachelor’s degree in Project Management, Business administration, and value chain management or related field.

Ability to embrace transparency with diplomacy and sophistication with high-level leaders.

Excellent communication skills, both written and spoken to a range of audiences.

Fluency in English and Amharic is required. Any other local language is a plus.

What You'll Get

This role is a tremendous opportunity to work in a high-growth, mission-driven organization. Our compensation includes both great culture and a competitive market-based package, including:

Incredible company culture, including deep investment in your learning and growth, and a commitment to inclusion and diversity

Opportunity to work with a talented, passionate, and committed team of professionals across the region

Ability to make a significant social impact and contribute to economic growth

Competitive salary, and potential KPI-based bonus

Favorable policies like health insurance, staff savings program, parental leave, sabbatical program, and more.

How to Apply

For more information and job application details, see; African Entrepreneur Collective Program Manager - Market Linkages Jobs in Ethiopia

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