African Entrepreneur Collective Program Director - Business Growth Services Jobs in Ethiopia
African Entrepreneur Collective Program Director - Business Growth Services Jobs in Ethiopia
About the CompanyInkomoko provides business advisory, training, and access to finance for micro and small entrepreneurs across Ethiopia.
In Ethiopia, Inkomoko is currently a 30+ person company with staff spread throughout urban, second-city, and refugee offices in Addis, Somali, Benishangul-Gumuz regions.
In 2023, Inkomoko’s training and consulting program will serve more than 1800 entrepreneurs to create thriving communities through entrepreneurship development, market-systems approaches, and advocacy for inclusive economic development policies.
Founded in 2012, Inkomoko has worked with more than 41,000 entrepreneurs across East Africa, including thousands of refugee entrepreneurs, resulting in thousands of new jobs.
Through Inkomoko’s 2030 strategic plan, we are expanding to 5 additional countries to serve more than 550,000 entrepreneurs with our services and growing our $30M loan fund.
We see Ethiopia as a location of significant company growth.
Company ValuesAll staff at Inkomoko are connected to a shared set of organizational values:
Purpose: be solutions-oriented and produce high-quality work and be a global leader.
Achievement: push yourself to reach beyond what you think is possible.
Improvement: be humble and committed to continuous learning and growing through giving and receiving open and accurate feedback.
Bravery: willing to take risks, create a safe space for others, be compassionate, inclusive.
Abren Nen (“We are together”): appreciate your colleagues, celebrate success, and support each other in hard times.
About the Opportunity
The Business Growth Services Director is the lead entrepreneurship program director. This role oversees all programming content and program management across the country.
Specifically, as the lead organizer of business advisory and training across Ethiopia, the Business Growth Services Director will oversee a department of nearly 30 staff spread throughout multiple offices across the country.
Responsibilities
This director-level role entails:
Client Department Management (60% Time)
Lead, manage, and coach department staff, including direct supervision of at least 3 Business Development Managers, to deliver impactful services to Inkomoko Ethiopia’s clients
Stay up-to-date with the entrepreneurship industry across Ethiopia and East Africa.
Connect entrepreneurs to new insights, developments, and other government initiatives
Manage project deliverables, reporting, and partnership relations with external partners invested in this work
Develop and deliver on strategic objectives for the department, and cascade annual KPIs
Work with operational directors in People and Culture, Investment, Finance, MEL, and IT for enhancing the backbone support to the Department’s programming and operations
Work with Comms dept to promote Inkomoko Ethiopia programs, client case studies, and brand to achieve objectives of public recognition, alignment with donor/partner communication requirements, sales and marketing objectives, and brand positioning.
Work with the Investment department to coordinate pre-and post-investment Business Development services to borrowers
Collaborate with program staff in the Inkomoko group of companies across East Africa to share lessons learned
Serve a key role in the Inkomoko Leadership Team to ensure cohesion and collaboration across the highest levels of the organization
Serve as a thought partner to the Managing Director, Ethiopia to ensure collaboration, country fundraising, and partnership efforts are achieved
Maintain standards of the department quality and productivity -- building the skills, leadership, and capacity of team members to grow professionally to meet and exceed expectations.
Oversee personnel matters for staff in your department, including staffing plans, role clarification, hiring, professional development, discipline, investigation, etc.
Contribute to Inkomoko Ethiopia’s efforts for inclusive policy approaches to benefit marginalized entrepreneurs, particularly refugees in Ethiopia.
Maintain and grow Inkomoko Ethiopia’s relationships with various program partners and external stakeholders, in partnership with other company leaders
Benchmark Inkomoko Ethiopia against global standards
Generate programmatic insights with the MEL team to ensure product impact
and relevance, and be able to report insights to Executive leadership, Board, and partners
Other duties to support organizational culture and leadership
Product Innovation & Expansion (30% Time
Develop and implement strategies to expand in new geographies
Work closely with the Managing Director, Ethiopia in opening new offices in Ethiopia
Develop new programs to meet client needs or market opportunities
Work closely with the Innovation Lab on change management to roll out new products and train staff to implement them with fidelity and skill.
Financial Management & Revenue Generation (10% Time)
Partner with fundraising colleagues, to identify, develop, and negotiate proposals/budgets with institutional clients and donors in alignment with Inkomoko Ethiopia’s priorities.
Co-managed department expenses with the Regional Director, setting annual and multi-year budgets, and strategically allocating resources to achieve quality department outputs.
Work with the Finance Department for timely billing and financial reporting to partners.
Minimum Qualifications
Successful candidates will be passionate about the power of entrepreneurship to improve lives and communities. They will embody Inkomoko’s values and will insist on high-quality work.
Qualifications Include
Experience with the development of micro and small enterprises required
Experience with refugee entrepreneurs and financing is strongly preferred
Proven track record of leadership, including significant experience in team development and growth
Experience with product development – through the lens of human-centered design – and a willingness to test, fail, iterate, and test again, incorporating data, not your own biases
Ability to care about your colleagues and challenge them simultaneously (i.e. “Radical Candor”)
Strong experience in project management, budgeting and managing outcomes
Unrelenting perseverance, personal integrity, and critical thinking skills
A nuanced understanding of justice and fairness in the workplace
Demonstrated ability to prioritize and manage multiple deadlines – must be both strategic and operational
Ability to work with high-profile individuals with discretion, professionalism, and responsiveness
Fluent in English, Amharic, Afaan Oromo with additional proficiency in Somali, Arabic strongly preferred
8+ years of work experience in relevant or applicable field
Inkomoko’s policies ensure that diverse candidates can thrive on staff once they’ve been hired as well.
What You'll Get
This role is a tremendous opportunity to work in a high-growth, mission-driven organization.
Our compensation includes both a great culture and a competitive market-based package, including:
Incredible company culture, including deep investment in your learning and growth, and a commitment to inclusion and diversity
Opportunity to work with a talented, passionate, and committed team of professionals across the region
Ability to make a significant social impact and contribute to economic growth
Competitive salary, and potential KPI-based bonus
Favorable policies like health insurance, staff savings program, parental leave, sabbatical program, and more.
How to Apply
To apply for this position please submit credentials via www.inkomoko.com/careers.
Deadline: Open until filled, please apply as soon as possible.
Only qualified candidates will be contacted for additional information.
If you have any questions, please address them to PeopleTeamEthio@inkomoko.com
Note: We do not employ staff whose background is not suitable.
All employment is conditional upon the successful completion of all applicable background checks.
For more information and job application details, see: African Entrepreneur Collective Program Director - Business Growth Services Jobs in Ethiopia
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