AFGRI Equipment Workshop Manager Jobs in South Africa

AFGRI Equipment Workshop Manager Jobs in South Africa

Description

To ensure that agricultural equipment is repaired and maintained, administer the process and supervise and assist technicians in their duties, liaise with clients on a daily basis to inform, resolve issues and ensure their satisfaction.

Required Minimum Education/ Training

Grade 12

Qualified Mechanisation Technician

Required Minimum Work Experience

5 years experience as a qualified mechanisation technician of which 3 years must be John Deere experience

Key Performance Areas

Supervise all workshop activities including scheduling and controlling work processing

Identify, investigate and resolve all workshop-related problems

Maintain a safe work environment and ensure compliance with health and safety regulations

Ensure protective equipment is used as prescribed

Build and maintain good customer relationships and ensure that customer queries and complaints are resolved within the prescribed turnaround time

Handle all warranty claims and ensure credits are received

Oversee scheduling and control working hours and ensure that the status of job cards is updated

Ensure control of tools and workshop equipment

Report on activities as required by management

Enforce and monitor

budget control

Manage employee key performance areas, monitor performance standards, identify training and development requirements, and ensure fair disciplinary action to address deviations

Technical Knowledge/ Competencies

Good Customer Services

Lead the workshop team

Understanding of agriculture, agricultural technology and farmers

Valid driver's licence

Behavioural Competencies

Business and customer orientation

Analytical

Safety cautious

Problem analysis

Focus on quality

Accountability

Ability to work individually as well as in a team

Good customer service and interpersonal behaviour

How to Apply

For more information and job application details, see; AFGRI Equipment Workshop Manager Jobs in South Africa

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