ADvTECH Operations Manager Jobs in Kenya
ADvTECH Operations Manager Jobs in Kenya
Responsibilities:Output 1 – Tactical management: Set facility-specific objectives in consultation with the Principal/Line Manager
Plan and obtain the resources necessary to enable implementation of objectives
Lead all subordinates within the Operations team to achieve set objectives
Measure and report on progress in accordance with defined reporting templates
Proactively identify performance shortcomings or risks and institute corrective measures
Regularly meet with Principals/Line Managers to report on facility-specific performance and give and receive feedback on relevant operations and tactical matters
Output 2 – Maintenance management:
Define the preventive maintenance for each facility in accordance with local and ADvTECH developed standards and maintenance lifecycle plans
Oversee the planning and implementation of preventive maintenance, whether insourced or outsourced
Expedite any foreseen delays specifically in preventative maintenance prescribed of Law and mitigation of health and safety risks
Where unplanned maintenance is required, to coordinate the planning, scheduling of resources and implementation to assure restoration of functions within shortest period
Where maintenance is performed assure that staff has required supervision, training, certification, health and safety understanding to perform the tasks
Output 3 – Outsourced and contracted service provider management (applies to all services regardless of nature of service:
Provide input into national/regional service specifications for those services to be outsourced
Facilitate and support procurement and contracting of new providers and transitioning/exit of existing providers
Measure service provider performance against contracted Service Level Agreements and reactively/proactively intervene to assure achievement of SLAs
Meet with Service Providers on a routine basis for proactive contract management
Report on Service Provider performance against SLAs and financial budgets
Output 4 – Operational Efficiency related to all Facilities initiatives:
Oversee the implementation of plans for all facilities within area of responsibility
Develop performance indicators based on appropriate benchmarks and monitor achievement
Lead and direct functional as well as site operations in accordance with policies, procedures, and regulatory requirements
Review current operating practices and processes across the Group and ensure alignment with best practice
Oversee the utilization of buildings and management of properties across the campus and ensure that standards are met, and any deviations addressed, timeously
Work with School Management to design and implement strategic operational vision and provide a execute plan
Identify opportunities for continuous service improvement
Output 5 – Financial Management:
Provide input to the annual budgeting process for the campus and for facility-specific budgets
Report
on performance against budget, project future cost versus budget and advise on corrective measures where projections are exceeding budgets
Monitor the implementation of cost-effective measures to ensure that operational expenditure is contained within agreed budgets
Drive the completion of feasibility studies, including financial modelling for new campuses/ schools to mitigate risk and ensure the proper capex and operational expenditure to obtain signoff
Output 6 – Stakeholder Management:
Identify relevant stakeholders and build and manage relationships with them
Convene meetings with identified stakeholders to address specific needs
Manage customer complaints and escalate where applicable
Output 7 – Health and Safety Management:
Manage incidents by investigating the cause and providing solutions to keep a safe environment
Plan, coordinate and direct environmental health and safety activities and/or campaigns to raise awareness
Ensure compliance with all statutory requirements related to health and safety
Implement and/or maintain ADvTECH’s EHS management system
Conduct OHS contractors’ safety induction and file inspections before commencement of the project
Ensure business continuity and safety during execution of projects/building projects
Ensure that renovations or contractions deliverables are in line with contractual obligations
Output 8 – Staff Management & Development:
Agree on departmental service delivery turnaround time with internal customers
Ensure identification of critical skills essential for sustainability of service delivery and succession plans
Oversees the development of the training and development plan for the department
Lead and manage the the Operations team with the achievement of set objectives, targets and deliverables
Continuously provide feedback and coaching to direct reports to ensure optimal productivity and foster growth
Drive performance management across the team
Develop capability within the team to ensure continuity and build authentic succession plans
Education & Professional Certification:
Post matric qualification in project management, maintenance, or construction management and/or facilities management
Ideally a degree in project management, maintenance, or construction management and/or facilities management
How to Apply
For more information and job application details, see; ADvTECH Operations Manager Jobs in Kenya
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