Accor Experience & Activities Concierge Jobs in Kenya
Accor Experience & Activities Concierge Jobs in Kenya
We are looking for a dynamic, forward-thinking and proactive Experience & Activities Concierge responsible for the day-to-day administration of Guest Experience . This is a fantastic opportunity to further develop and initiate tactfully new experiences for our guests everyday and be instrumental in driving revenue through guest activities.
What is in it for you?
Employee benefit card offering discounted rates in Accor worldwide.
Learning programs through our Academies and the opportunity to earn qualifications while you work.
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21.
What you will be doing:
Reporting to the Rooms Divisions Manager, responsibilities and essential job functions include but are not limited to the following:
Lead / Guide experiences not limited to guided wilderness, vehicle and bike tours, as well as walks and hikes.
Share the history and culture of Canadian Rockies enthusiastically
Assist in contacting guests before their hotel arrival to ensure smooth delivery of guided experiences
Selling, booking and updating guided experiences
Be responsible for a positive, safe and memorable experience for each and every guest
Maintain positive working relationships with Parks Canada and adhere to all Parks regulations
Assist in the set-up for all facilitated activities and execute clean-up duties upon completion of program, including cleaning and sanitizing of spaces and objects, before, during, and after the facilities open
/ activity ends
Contribute new activity ideas and assist in the future development of Resort Activities, as well as other programs
Carry out all other tasks as assigned by the Resort Activities Manager or Executive Team.
Other duties as assigned
Your experience and skills include:
Degree in a social field / hospitality training.
Minimum one years recent experience working in a high-volume, fast-paced recreational / guiding environment.
Excellent work organization – ability to solve problems and respond to changing conditions or unexpected events.
Positive, outgoing and professional attitude with a passion for National Parks.
Graduate or student of an Outdoor Recreation/ Ecotourism or Tourism program an asset.
Must be a great communicator.
Basic First Aid training would be an added advantage.
Proficient in MS Excel, Word, & PowerPoint.
Service oriented with an eye for details.
Ability to work effectively and contribute in a team.
Self-motivated and energetic.
Well-presented and professionally groomed at all times.
How to Apply
For more information and job application details, see; Accor Experience & Activities Concierge Jobs in Kenya
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