Access Bank Plc Application Support Analyst-Jobs in Nigeria

Access Bank Plc Application Support Analyst-Jobs in Nigeria

Access Bank Plc is a financial institution with presence in 9 countries in Africa and the United Kingdom and in all major cities in Nigeria. Also referred to as the Africa's Bank of Best Practice, Access Bank operates on a platform of strong ethics, governance and professionalism.

We are recruiting to fill the position below:

Job Title: Application Support Analyst

Location: Nigeria
Job Type: Full time
Department: Information Technology and Cybersecurity

Description

We are seeking an exceptional Application Support Analysts to join our Technology Operations team.

This is a highly technical, hands-on role in a dynamic and fast paced environment.

The successful candidate will have a mixture of deep technical know-how as well as excellent skills in management of operational issues; ensuring stability and availability of the bank’s financial (or non-financial) applications.

What You Will Be Doing

Support the Bank’s applications

Coordinate system changes and deployment in line with the approved release note.

Coordinate End of Day / Start of day on CBA (where applicable) and ensure that that the applications are readily available real time online (for online applications)

Coordinate system changes and Systems performance monitoring
Provide 2nd Level user support for Flexcube (or other third-party application) escalated problems.

Follow-up on escalated problems and engage OEMs to address the issues in an effective and efficient manner within SLA.

Perform preventative maintenance; specify design changes; amend program specifications; update user/operations documentation.

Coordinate backup restoration test.

Requirements

Good technology related

University Degree preferably in Computer Science/Engineering or Numeric Science.

2 to 6 years banking/ financial services institution with experience in Core Banking operations and support.

Certification(s) in IT Service Management or MCP or OCP.

Ability to learn and dedication to service delivery.

Proficient in office automation tools (e.g. Microsoft Office, etc.).

Proficient in SQL.

Flexcube knowledge.

Benefits

Competitive pay

Career Growth

Merit driven performance management system

Adequate training and development

A robust employee recognition program

Application Closing Date

2nd Sep 2022

Method of Application

For more information and job application details, see;
Access Bank Plc Application Support Analyst-Jobs in Nigeria

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