Absa Group Junior Officer: Customer Service (C&B) Jobs in South Africa

Absa Group Junior Officer: Customer Service (C&B) Jobs in South Africa

Job Summary
To deliver customer support services to enhance the customer experience through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Seychelles. Please contact Reward for details.

Job Description

Customer Service: Respond efficiently, accurately and courteously to all customer service matters, complaints, requests

Support the development and maintenance of processes in Customer Services Centre: Adhere to all processes in the CMP Customer Services centre and identify opportunities to improve Client Servicing processes

Monitor and control risk associated with the Customer: Ensure that all activities performed in providing Customer Services comply in all respects with Absa's risk and compliance policies and procedures as well as legal and regulatory requirements

Stakeholder Management: Establish and maintain good professional relationships with relevant stakeholders so as to remain abreast of their needs and issues and respond rapidly and effectively

Self-development: Owning and being proactive about own training and development

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

How to Apply

For more information and job application details, see; Absa Group Junior Officer: Customer Service (C&B) Jobs in South Africa

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