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Job Title: Devices Manager
Location: Telkom Plaza, Nairobi
Department: Marketing and Strategy
Reports to: Products & Services Marketing Manager
Subordinates: none
Role description
Devices Product Development Managers role cuts across a number of product functions; the role must effectively manage cross functional teams, across multiple products, and deliver high quality experiences regardless of device limitations, balancing the needs of cross-platform consistency with innovating in the telecommunications ecosystem.
Key Responsibilities
1.1. Acquisition targets and Revenue Growth
Manage the design and development process on both strategic and detailed levels
Work with both design, product and platform teams
Take requirements from global teams and create actionable tasks
Define and maintain pricing and business models for the product line.
Develop and implement high impact and differentiated product positioning and messaging
1.2. Innovation & Solution deployment
Plans and deploys various stand alone and combined Device Solutions
Build product loyalty amongst customers
Plan and manage the Devices product lifecycle phase in/out mobile devices and scratch cards
Ensure device testing is carried out. Manage the process efficiently
Ensure the execution of device specific sales promotions and coordinate full support from the sales department
1.3. Financial Management & Reporting
Ensure internal collaboration, team work development and implementation of key Management routines within the team
Ensuring appropriate feedback is given to enhance business understanding
Accurate and timely reporting on budget expenditure on a monthly basis
Participate in regular review of data revenue through the WAP and WEB
Manage the budget assigned to Digital Marketing
1.4. Strategic Planning
Ensuring appropriate feedback is given to enhance business understanding and monitor performance
Track the performance of all Devices against established objectives and analysis variances with respect to the associated balanced score cards
Drive the positioning, launch strategy, and overall product segmentation and packaging.
Coordinate the development of high-impact sales tools such as white papers, presentations, product demos, etc.
Develop key sales and channel training materials covering industry trends, product value proposition, and competitive position.
1.5. Relationship Management
Build high-level relationships with Device suppliers and sales and marketing in order to increase Orange market share
Coordinate regular market research (focus groups) on device customer satisfaction and analyze results
Conduct regular feedback sessions with external (distributors, dealers and retailers) and internal parties (sales, logistics and customer care) to measure the Orange device relevance in the market
Education Background & Experience:
Bachelors Degree or an advanced Diploma in a Business related field
4 to 6 years hands on experience in devices management and
Excellent knowledge of device deployment & product management with specific focus on telecommunications devices.
Professional Knowledge:
significant skills in project management and co-ordination.
Experience in evaluating and implementing new technologies.
Business knowledge particularly cash flows & financial justifications.
Experience in vendor management, vendor selection and negotiation. (e.g. MS Office…)
Professional Skills:
strong individual and leadership skills
He/She will also possess qualities and characteristic of a person interested in management potential.
He/She must have the ability to understand in depth Industry / solution and services requirements and think holistically and yet focus on specific areas as necessary
Excellent Negotiation and Presentation skills
Excellent interpersonal and communication skills (Both oral and written).
Customer Oriented
High personal standard. Confident, self-assured, personable and presentable.
Strong interpersonal and people skills
Innovative and creative
Highly organized, conscientious and detail oriented.
Professional Tools Used
Laptop
Handset
Work conditions
Shifts work: No
Night Shift: No
Work During Weekend: No
Work "On-Call": No
Visit our career pages at www.orange-tkl.co.ke, create an account and upload your CV.
An applicant must upload a PDF or Ms Word copy of his / her CV to be considered.
For more information and application, see: Telkom Kenya Jobs – Orange Jobs in Kenya – Job Vacancies at Orange Telkom Kenya
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