9mobileb Manager, IT Infrastructure Operations Jobs in Nigeria

9mobileb Manager, IT Infrastructure Operations Jobs in Nigeria

Job Summary

Build and manage a team of Infrastructure, service-oriented, business outcome focused specialist teams responsible for the support & Management of a multi-vendor stack of Infrastructure platforms, integrated to deliver business services to agreed service levels

Principal Functions

Strategic/Management:

Own and manage the infrastructure platform and services to deliver the IT goals.

Bring a business management approach and deliver IaaS to all business services

Contribute to IT planning by ensuring that infrastructure platform projections and budgets are accurate, and that costs are well managed

Build strong infrastructure platform support capability within the team and proactively identify all relevant risks that will threaten the success of the team and mitigate these risks by the implementation and enforcement of relevant processes and action plans

Operational:

Ensure that availability targets for infrastructure platforms are aligned with overall service targets

Contribute relevant IT performance metrics for management reports, by the specified deadlines, covering key aspects of service, projects, and people

Provide out of hours support and guidance to the infrastructure platform support team as needed

Identify new processes or modify existing processes to improve efficiencies in the support and management of the infrastructure platform stack

Ensure that the team follow company standards, including security baselines and industry best practice approach to delivering all IaaS & PaaS services

Continuously evaluates the design, functionality and performance of supported business applications and makes thoughtful and significant recommendations for

Infrastructure improvements/retirements

Ensure transition and support documentation is fit for purpose, to a high standard and kept up to date

Undertake periodic appraisals, recruit, train and develop team members in conjunction with the HR team to meet the changing needs of the company

Carry out other activities as instructed by the Head, IT Operations.

Educational Requirements

First Degree or equivalent in Computer Science/IT, Engineering or a related or relevant discipline

Experience, Skills & Competencies

Five (5) + years of combined Telecom/IT/applications management experience in high-impact role(s) with clear progression in levels of responsibilities

Demonstrable experience managing a complex stack of

multi-vendor Infrastructure platforms at the desired scale, preferably in a Telco environment

Excellent knowledge in compute, Virtualization, Private Cloud, Public Cloud and understanding of core operating system constructs such as memory, processor, and I/O - disk and network)

Expert in Information Lifecycle Management (Backup & Archiving)

Proven professional experience and understanding of Storage, Network, Database,

Security and Software Defined Technologies

Sound knowledge of internal business processes, leading/emerging technologies, and developments within the mobile telecommunications industry and related ecosystems

Self-starter, with good people management / exceptional interpersonal and organizational skills; Strong can-do attitude and aptitude to drive innovation

Experience in working through complex issues and providing alternative solutions

Ability to lead, influence and gain the confidence and respect of senior executives and functional leadership

Highly developed business communications skill (verbal and written), team player, change agent, strategic and creative, and able to drive performance, risk consciousness and compliance within team

Ability to cope and deliver at satisfactorily high levels when under intense pressure

Exceptional analytical, quick-learning, and critical thinking skills

Strong influencing and change management skills

How to Apply

For more information and job application details, see; 9mobileb Manager, IT Infrastructure Operations Jobs in Nigeria

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