9mobile (Formerly Etisalat Nigeria) Manager, Wholesale & Carrier Relation Jobs in Nigeria

Job Summary

Builds and manages relationship with wholesale and interconnect partners and ensure accurate capturing of Call Detail Records (CDR) and settlement of interconnect bills.

Principal Functions

Liaise with IT division to monitor the performance and operation of the interconnect billing systems to ensure constant system availability

Perform routine and ad-hoc maintenance activities, e.g. regular data backup and archiving, month-end and year-end procedures, etc.

Monitor the interconnect database

Ensure the administration of user security/access on interconnect billing systems and database.

Initiate and supervise processing of interconnect Call Detail Records (CDRs) and ensure smooth running of the call rate process:

Ensure enlistment of Wholesale carrier partners

Drive revenue growth from Wholesale Carrier partners

Ensure collection of revenue/ payment of debts for partners (wholesale and interconnect)

Ensure timely exchange of CDRs with interconnect partners

Ensure proper backup of the database
Investigate and resolve complaints/requests relating to roaming and interconnect billing.

Ensure interconnect bills are prepared on a timely basis.

Liaise with IT division to implement approved, new interconnect billing/ tariff plans on the interconnect billing system, new interconnect billing applications and upgrade of existing systems

Configure approved call rates on the interconnect billing system

Participate in the evaluation of tenders for interconnect billing applications and infrastructure.

Prepare periodic interconnect reports and ensure availability of up-to-date systems documentation.

Plan and manage the human and material resources of the team/ function to optimise performance, morale and enhance productivity.

Manage inter-functional relations to ensure synergy across the

various departmental functions.

Provide leadership and guidance to team members and manage subordinate's performance towards the achievement of overall team objectives.

Prepare agreed periodic activity and performance reports for the attention of the Head, Strategy & Business Development.

Perform other duties assigned by the Director, Enterprise Segments

Educational Requirements

First degree in a relevant discipline from a recognized university.

Professional qualification and previous experience in a similar role is an added advantage

Six (6) to Eight (8) years work experience, with at least three (3) years in a supervisory role

How to Apply

For more information and job application details, see; 9mobile (Formerly Etisalat Nigeria) Manager, Wholesale & Carrier Relation Jobs in Nigeria

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