54gene Product Manager - Diagnostics Operations Jobs in Nigeria
54gene Product Manager - Diagnostics Operations Jobs in Nigeria
Job DescriptionThe Product Manager - Diagnostics Operations, you will operate as the right-hand person to the VP Diagnostics, ensuring smooth coordination and communication within Product Development and with the broader organization.
The role will be the interface between the engineering and consulting teams, and other stakeholders, such as Lab Operations, Engineering, Marketing and Sales. From early piloting and wide-scale deployment, the role will oversee the technical execution and business operations of the Diagnostics unit and platform products.
The role will work on launching and landing product and technical solutions to ensure sales and implementation teams can effectively provide support to customers.
Roles and Responsibilities
Product Operations
Lead strategy development for Diagnostics products (In partnership with the marketing teams)
Drives and monitor end-to-end products development in respective to the Diagnostics unit, to deliver more value to customers faster and more consistently
Design effective launch programs to ensure that new products and feature releases are usable and serviceable before broad-scale deployment.
Drive alignment and efficiency around
Diagnostics product across all departments during development, launch, and iteration
Manage product life cycle and ensure consistent process improvements across all departments and on an ongoing basis
Conceptualize, develop and Coordinate physical deployment of Diagnostics offerings (Sample collection Lounges) in partnership with operations, logistics and 3rd party partners in order to ensure integrity of the Diagnostics brand
Aligning with Engineering teams to properly develop products process flows in order to meet the Diagnostics unit operational needs
Work with marketing manager to make sure that stakeholders understand core functionality and new releases
Serve revenue teams (sales, marketing, and customer support) by helping them understand the value behind Diagnostics products and features, so they can effectively communicate it to customers
Serve end users or external customers through the customer facing teams to ensure we provide information that helps enhance the overall product experience
Eliminate friction within the product experimentation process by tracking, sequencing, and implementing all experiments across departments
Equipping Go-To-Market teams to support and launch new products through technical enablement (training, documentation, FAQs, etc)
Market Intelligence
Work with marketing teams to generate and provide data that will need to make product decisions, not just the data they ask for.
Actively maintaining a view of how the market, competition and technologies are evolving
Creating structured product feedback loops, synthesize
insights from multiple sources and ensure the voice of the customer shared throughout the organization
Conduct research on the regulatory landscape in Africa as it relates to the approval of new Diagnostics products. Research findings to include country, regulatory agencies, regulatory requirements, timelines, and expectation.
Manage analyses databases and input information, data, and records for the Diagnostics Unit
Qualifications
Preferred Qualifications
Master’s degree in Life Science
A previous experience in customer facing role would be a plus
Knowledge, Skills & Abilities
Strong operational background and a track-record of making data-driven decisions
Experience in companies that employ modern product management & software development techniques, especially modern customer validation
Created and refined processes to get to the right outcomes faster (and enable quick course correction)
An ability to execute on and deliver complex projects involving multiple stakeholders
Skills and Qualifications
5-7 years of experience in a dynamic product management role
Proven experience overseeing all elements of the product development lifecycle
Highly effective cross-functional team
management
Previous experience delivering finely-tuned product marketing strategies
Exceptional writing and editing skills combined with strong presentation and public speaking skills
Solid technical background with understanding and/or hands-on experience in operations and technologies
Strong problem solving skills and willingness to roll up one’s sleeves to get the job
Skilled at working effectively with cross functional teams in a matrix organization
Excellent written and verbal communication skills
How to Apply
For more information and job application details, see; 54gene Product Manager - Diagnostics Operations Jobs in Nigeria
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