4G Capital Assistant Regional Manager Jobs in Kenya

4G Capital Assistant Regional Manager Jobs in Kenya; 4G Capital Assistant Regional Managers are responsible for the management, operation and performance of 4G Capital Units. They oversee customer applications, approvals, disbursement of loans and their collection. They directly deliver profitability by meeting sales and collections targets and are held responsible for Sector performance. The Assistant Regional Manager reports to the Regional Manager.

Roles & Responsibilities

Drive Revenue & Profitability: Achieve monthly targets for all units/branches. Support Unit Managers.

Oversee, support and develop managers in the Sector to run a high-performance team.

Support Branch Managers-Oversee, support and develop managers in the Sector to run a high-performance team.

Leadership & Problem Solving. Support Unit Managers in the Sector in all unit functions, logistics and performance issues with a view to attaining targets set and creating an efficient work environment for the Sector.

Fraud Prevention. Ensure all fraud-related matters that occur in units are noted and reported within a reasonable timeframe. Engage in fraud prevention measures.

Service Delivery. Ensure the delivery of first-rate customer service and ensure Branch Managers in the Sector follow the Customer Complaints procedure.

Relationship Building. Build excellent relationships with customers, partners and opinion leaders in the Sector.

Reporting. Provide accurate and timely reporting of management information and market feedback to highlight customer preferences, market conditions, trends, opportunities, competitor information and any other relevant information pertaining to the Sector or the Company as a whole.

Financial Inclusion Reach-Promote the extension and deepening of financial inclusion outreach through new customer acquisition as well as customer retention.

Customer Protection & Counter Indebtedness. Ensure all units in the Sector promote responsible lending by observing affordability SOPs, customer follow ups and SMART customer care standards.

Provision of Relevant Products & Services. Ensure our products and services

remain relevant by swift and accurate reporting of customer market intelligence.

Perform such other tasks and duties as the Company may from time to time designate as forming part of the Assistant Regional Manager’s job description.


Required Skills

Bachelor's degree in Finance, Business Administration, Economics, or a related field.

High communications & presentation skills

Ability to handle confidential information

Organizational skills with attention to detail

Excellent time management skills and ability to multitask and prioritize work

Attention to detail and problem-solving skills

A Strong service ethos is essential

A can do, proactive, energetic attitude towards your work and people is a must.

A good self- manager,

You need to be a strong team player, prepared to get your hands dirty

A ‘make it happen’, positive, energetic attitude to your day-to-day work

Enthusiasm to hit the highest standards

A practical approach to issues and challenges

A desire to make a difference every day.

Must have demonstrated leadership skills;

Must have been graded 4 or above on a recent appraisal;

Must have a good performance track record in his/her current role for 3 consecutive months hitting all KPIs;

Self-starter, problem solver and able to work under minimal supervision

Integrity

How to Apply

For more information and job application details, see; 4G Capital Assistant Regional Manager Jobs in Kenya

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