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Zenith Carex International Limited Customer Care Representative Jobs in Nigeria


Requirements

  • Candidates should possess HND, B.Sc. qualification

  • Must have a minimum of 2 years working experience

  • Must have worked as a Customer Service officer or Receptionist in a reputable organisation

  • Must have excellent Customer Service Experience

  • Must have Excellent Communication skill
    Must have very Good Computer knowledge and be Social media savvy

  • Must be based around the Job location

  • Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.

  • Maintain documentation of customer inquiries and responses for future reference.
    Direct or route customer calls to appropriate personnel for assistance.
    Handle dissatisfied customers politely and professionally.

  • Track and follow-up on all customer request promptly.
    Maintain broad knowledge of all company products, services, and promotions.

  • Identify and implement new process plans to improve customer support service.

  • Manage a large volume of customer calls in a friendly and courteous manner.

  • Provide outstanding and exceptional customer service.
    Greet and address customers in a friendly and respectful way.

    How to Apply

  • Interested and qualified candidates should send their CV to:

  • omolayo.lukas@zenithcarex.com using 'Customer Service Representative Apapa' as the subject of the email.



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